Administrative Coordinator of Accessibility

About the position

The Administrative Coordinator of Accessibility in the Office of Accessibility Services at Simmons University is responsible for managing and administering accommodated exams to ensure equitable access for students with disabilities. This role involves coordinating testing logistics, maintaining compliance with ADA and university policies, and collaborating with faculty, staff, and students to facilitate a seamless testing experience. By overseeing exam security, accessibility, and student support, the coordinator plays a vital role in promoting academic success and inclusion.

Responsibilities

• Administer accommodated exams, including scheduling, proctoring, and securing exam materials in compliance with university policies and ADA regulations.
• Coordinate testing accommodations for students registered with OAS, ensuring timely and appropriate implementation of approved supports.
• Communicate with faculty, students, and staff regarding testing procedures, accommodation requirements, and exam logistics.
• Maintain accurate records of accommodated exams, student eligibility, and testing data to support compliance and reporting needs.
• Implement security measures to ensure the integrity and confidentiality of all accommodated exams.
• Train student workers or proctors on testing protocols, accommodation procedures, and best practices for academic integrity.
• Collaborate with faculty and academic departments to facilitate seamless exam administration and resolve testing-related concerns.
• Develop and update testing policies, procedures, and guidelines to enhance efficiency and accessibility in the testing environment.
• Monitor testing spaces to ensure they meet accessibility standards, including appropriate assistive technology and distraction-reduced environments.
• Respond to inquiries, concerns, and issues related to accommodated testing, problem-solving in real-time to ensure a smooth testing experience for students.

Requirements

• High school diploma or GED, some undergraduate credits completed.
• 1-3 years of experience working in education, preferably higher education.
• Strong organizational skills to manage multiple testing schedules, accommodations, and documentation.
• Attention to detail to ensure accuracy in test administration, record-keeping, and compliance with accessibility regulations.
• Proficiency in technology, including Microsoft Office Suite (Word, Excel, Outlook) and student information systems or accessibility management software.
• Ability to learn and use assistive technology (e.g., screen readers, speech-to-text software) for accommodated testing.
• Data management skills to maintain confidential student records and generate reports as needed.
• Effective written and verbal communication skills to interact with students, faculty, and staff professionally and clearly.
• Ability to handle sensitive and confidential information with discretion, following FERPA and ADA guidelines.
• Strong problem-solving skills to address unexpected testing issues and implement solutions in real time.
• Ability to work collaboratively with faculty, students, and campus partners to ensure seamless accommodation processes.
• Customer service orientation to support students with disabilities in a welcoming and responsive manner.
• Ability to remain calm and professional under pressure, especially when handling last-minute changes or student concerns.
• Flexibility and adaptability to adjust to evolving testing protocols and student needs.
• Time management skills to effectively balance testing coordination with other office responsibilities.
• Commitment to diversity, equity, and inclusion in supporting students from diverse backgrounds and needs.

Nice-to-haves

• Bachelor's degree or master's degree.
• Knowledge of ADA, Section 504, and higher education disability services as they relate to accommodated testing.