Administrative Coordinator, Lead
About The Position
Therapeutic Associates Monroe Physical Therapy specializes in orthopedics and manual therapy, focusing on one-on-one patient care and strong relationships with referral sources. The organization is committed to the highest level of patient care, continued education, professional development, and community involvement. They are seeking a full-time Lead Administrative Coordinator to provide office support through various clerical activities and related tasks, ensuring the effective and efficient operation of the clinic. Therapeutic Associates, Inc. is the pioneer of outpatient physical therapy since its founding in 1952, known for adhering to the highest standards of excellence, adapting, innovating, and serving patients with quality care and compassion. The company operates as a partnership of unique clinics, each locally directed by physical therapists who have the support and resources of a large organization combined with the freedom to make decisions with their teams to best serve their patients and community.
Requirements
- Associate degree or equivalent experience
- Basic proficiency with MS Office products including Word, Excel, and Outlook
Nice To Haves
- Customer service experience
- Prior medical office experience
Responsibilities
- Coordinates the daily operations of administrative support staff.
- Ensures support staff provides quality customer service to all patients, visitors, or care partners.
- Manages all front office duties, such as, insurance authorization and billing, registering patients, answering phones, scheduling patient appointments, and maintaining the integrity of the patient database.
- Manage provider schedules, works claim hold buckets, completes daily chart checks, and coordinates the payment of clinic bills.
- Ensures payment for services by coordinating insurance benefits and complying with insurance regulations.
- Ensures intake procedures are followed and completed by all staff.
- Assists with enforcing policy compliance and policy changes.
Benefits
- Medical, Dental, Vision, and Insurance
- Life, AD&D and Long-Term Disability insurance
- Parental leave
- Continued Education Stipend
- Continuing Education PTO (1 day annually)
- Accrue up to 15 days of PTO (sick and vacation time)-increases over time
- 6 paid holidays, 1 charitable giving day, and up to 2 personal days
- 401(k) and profit-sharing program (Up to 5% of total compensation)
- Interactive Wellness Program with rewards for balanced, healthy living
- MedBridge learning subscription
- Potential Student Loan Repayment
- Potential Annual performance bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
251-500 employees
