Administrative Coordinator II

Texas A&M University System•College Station, TX

3d•Onsite

About The Position

Are you looking for a role within one of the largest student-centered units of our university? Consider our Administrative Coordinator II position where you will work closely with the Associate Director and Community Director for our West Campus housing community to ensure an excellent student experience. This role is ideal for a highly organized, adaptable professional with proven administrative expertise who enjoys managing multiple priorities and providing exceptional customer service. The successful candidate will be a confident communicator and proactive problem-solver who can work independently and collaborate effectively with staff, students, families, and campus partners. If you enjoy being a central resource for an office and take pride in keeping operations running smoothly, we invite you to apply to be considered for this opportunity. Come claim this critical role as yours and embark on a fulfilling career as our Administrative Coordinator II for the West Campus housing community at Texas A&M University.

Requirements

Bachelor’s degree or equivalent combination of education and experience.
Three years of experience in office administration.
Ability to multi-task and work cooperatively with others.
Proven written and verbal communication skills.
Ability to work cooperatively with others.
Data entry and analysis.
Understanding of FERPA regulations.

Nice To Haves

Prior professional experience in higher education.
Extensive administrative support experience.
Experience with student information systems and/or housing information systems.
Extensive customer care experience.
Experience working with undergraduate students.
Working knowledge of Compass, Star Rez, and Maxient databases (Preferred).
Excellent customer service skills (Preferred).

Responsibilities

Administration: Provides comprehensive administrative and operational support for White Creek, including managing student account actions, coordinating move-in/move-out and make-ready processes, maintaining records and reports, ordering supplies, and overseeing office operations. Reviews documents for supervisor and coordinates the ordering process for all office forms and supplies. Researches issues and provides suggestions on methods to correct problems. Creates and generates periodic reports. Serves as a central resource for staff and collaborates with campus partners to support housing assignments, summer operations, and apartment readiness.
Communication: Serves as the primary liaison between White Creek, campus partners, and residents. Responds to inquiries and resolves issues. Interprets and communicates University policies. Oversees front office operations and customer service functions. Develops and evaluates office procedures. Oversees the staff who greet visitors, answer telephones, screen calls, take messages, schedule appointments, and coordinate meetings. Coordinates resident communications including newsletters, signage, and online support systems.
Accounting and Budget: Manages the Office budget. Forecasts expenses to ensure fiscally responsible purchasing. Coordinates the purchasing of office supplies and completes purchase authorizations for purchases. Research potential products and vendors. Purchases supplies for the RA programs.
Housing Coordination: Coordinates student housing transitions and extended stays, manages communications with residents regarding assignments and moves, and works with campus partners to ensure apartment readiness for move-in. Supports year-round move-in/move-out processes and early arrival requests.
Supervision: Hires, trains, evaluates and supervises student staff members in the White Creek Office. Creates work schedules and assigns tasks. Holds student staff members accountable for the performance of their job.
Staff Support: Provides administrative and operational support to professional and paraprofessional staff. Assists with assignments and contract processes. Coordinates travel and documentation for live-in staff and Associate Director. Monitors policy compliance. Serves as backup support for key administrative functions across White Creek and Gardens Apartments.
Facilities Reservations: Coordinates room reservation and serve as back up for room reservations to the Gardens Apartments. Coordinates the reservation, charge, and cleaning process for storage closet rentals.

Benefits

Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.
Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
12-15 days of annual paid holidays
Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
Automatic enrollment in the Teacher Retirement System of Texas
Health and Wellness: Free exercise programs and release time
Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
Educational release time and tuition assistance for completing a degree while a Texas A&M employee
Living Well, a program at Texas A&M that has been built by employees, for employees