Administrative Coordinator I

Texas A&M University • Brownsville, TX

276d • $3,650

About The Position

The Administrative Coordinator I will provide administrative support functions for the TEEX TRAIN Project in Brownsville. The position works under general supervision and offers advanced technical program assistance, work is directly related to management or general business operations to include the exercise of discretion and independent judgment with respect to matters of significance. This position assists the Manufacturing Program with the daily coordination of the TRAIN Project and TRAIN Office activities. This position reports to the Manufacturing Program Director.

Requirements

• Bachelor's degree from an accredited college or university.
• Two years of experience in office administration or project management.
• Must have a valid motor vehicle operator's license or ability to obtain within 30 days of employment.

Nice To Haves

• Three years of experience in office administration or project management.
• Educational sales experience.
• Prior supervisory experience.

Responsibilities

• Coordinates administrative support functions for TRAIN Project - 70%
• Answers TRAIN main phone line via Teams Phone and provides customer service and support to participants and organizations that need assistance or information of the TRAIN Project.
• Provides individual assistance to participants enrolled in face to face and asynchronous web-based training programs.
• Coordinates the receiving of TRAIN class materials ensures the shipments are coordinated with course instructors.
• Coordinates classroom schedules for TRAIN Project.
• Coordinates the maintenance of files, records, resource materials, office supplies, and equipment.
• Makes recommendations for process improvements, administrative changes, or new initiatives.
• Reports appropriate weekly participant data for TEEX reporting.
• Maintains participant confidentiality.
• Organizes and maintains an electronic filing system for the TRAIN Project.
• Assists as directed to ensure deadlines are met.
• Assists, plans, and coordinates logistical and administrative support for events, meetings, specialized activities, and projects.
• Assists the TRAIN Program Specialist to ensure registration is on-target with the required number of participants and communicates with Lead Instructor/Program Director.
• Assists the TRAIN Program Specialist to provide outreach efforts to increase participant numbers and/or expand the target audience.
• Serves as an information resource on administrative operational methods and processes.
• Acts on leads that may be potential customers and provides information to the TRAIN Program Specialist.
• Provides administrative support - 20%
• Composes correspondence, including editing and proofreading to TRAIN customers and staff.
• Monitors compliance with policies and procedures.
• Applies, interprets, and communicates policies and procedures and serves as a resource for answering questions regarding policies.
• Works closely with TRAIN Program Specialist on meeting schedules, customer contact, course scheduling, student recruiting, classroom scheduling, office management, etc.
• Monitors and reports/resolves identified issues to program management and business office staff.
• Assists with Program participant registration and reporting - 10%
• Assists the Divisions by transferring participants to different courses if the course is cancelled or the participant can't attend the course.
• Provides weekly participant numbers to TRAIN senior operations leadership.

What This Job Offers

• Industry: Educational Services
• Education Level: Bachelor's degree