Administrative Coordinator, Bureau of Food Safety and Community Sanitation

New York City, NY • Bronx, NY

127d • Remote

About The Position

The New York City Department of Health and Mental Hygiene's Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. With staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health, and pest control. PROGRAM: The Bureau of Food Safety and Community Sanitation (BFSCS) protects the public, including New York's most vulnerable citizens from a broad range of hazards that may pose a threat to health or safety. This includes hazards related to food safety wherever meals are served to the public, including restaurants, school cafeterias, mobile food vending carts, senior centers, and soup kitchens, first-hand and second-hand smoke for all places of employment and public spaces. BFSCS also monitors compliance with regulations in other facilities, such as tattoo parlors, correctional facilities, and homeless shelters. Additionally, BFSCS investigates environmental health complaints received from New York City residents. The Principal Administration Associate II will function as Administrative Coordinator and will report to the Regional Director. This position is crucial to the Bureau of Food Safety's new Zerega facility. They will assist with operational efficiency and customer service by providing effective communication between operators, staff and the regional director. operations not being adequately supported.

Requirements

• A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty.
• An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience.
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience.
• Education and/or experience equivalent to the above, with all candidates required to possess one year of administrative or supervisory experience.

Nice To Haves

• Excellent communication skills.
• Excellent interpersonal skills.
• Excellent decision making and problem-solving skills.
• Proficient with Microsoft Office.
• Bilingual.

Responsibilities

• Provide comprehensive front-end administrative support at the facility, ensuring exceptional customer service and efficient operations.
• Serve as the primary point of contact for all front-end MFV customer service interactions, maintaining high-quality care and effectively routing inquiries.
• Prepare and maintain various data and facility reports, logs, and tracking analyses to support informed decision-making by the Regional Director.
• Provide customer care services through phone and in-person interactions regarding mobile food vending permits and licenses, including guiding customers on required documentation.
• Assist in logistical planning and execution of operations, including scheduling appointments for Mobile Food Vendors pre-permit inspections, and inventory control.
• Organize and host training sessions, ensuring designated facility space is available for administrative and custodial staff.
• Address inquiries from the Bureau's Health & Safety Coordinator and maintain compliance with health and safety regulations.
• Collaborate with Human Resources regarding personnel matters such as training and documentation.
• Work with the Director of Communications to ensure the facility has up-to-date literature and messaging for customer service needs.
• Support the Bureau's Project Support Specialist with updates on vehicle usage and documentation.
• Coordinate with the Sr. Procurement Coordinator to monitor supplies and report any IT or resource issues.
• Assist with additional administrative duties and special projects as assigned to support the program.

Benefits

• Loan Forgiveness: Eligibility for federal/state loan forgiveness and repayment assistance programs.
• Premium-free health insurance plan saving employees over $10K annually.
• Public sector defined benefit pension plan with steady monthly payments in retirement.
• Tax-deferred savings program.
• Robust Worksite Wellness Program offering resources and opportunities to keep you healthy.
• Work From Home Policy: Ability to work up to two days during the week from home.
• Job Security compared to private sector employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees