Administrative Coordinator, Bureau of Food Safety and Community Sanitation

New York City, NY-posted 2 months ago
Full-time • Mid Level
Remote • Bronx, NY
5,001-10,000 employees
Justice, Public Order, and Safety Activities
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The New York City Department of Health and Mental Hygiene's Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. With staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health, and pest control. The Bureau of Food Safety and Community Sanitation (BFSCS) protects the public, including New York's most vulnerable citizens from a broad range of hazards that may pose a threat to health or safety. DOHMH is mandated to inspect 26,000 restaurants annually, school cafeterias, and mobile food vending unit, adult day care centers, senior centers, soup kitchens, homeless shelters, and other facilities.

  • Serve as a point of contact for all front-end MFV customer service interactions, maintaining high-quality care and effectively routing inquiries.
  • Prepare and maintain various data and facility reports, logs, and tracking analyses to support informed decision-making by the Regional Director.
  • Provide customer care services through phone and in-person interactions regarding mobile food vending permits and licenses, including guiding customers on required documentation.
  • Assist in logistical planning and execution of operations, including scheduling appointments for Mobile Food Vendors pre-permit inspections, and inventory control.
  • Organize and host training sessions, ensuring designated facility space is available for administrative and custodial staff.
  • Address inquiries from the Bureau's Health & Safety Coordinator and maintain compliance with health and safety regulations.
  • Collaborate with Human Resources regarding personnel matters such as training and documentation.
  • Work with the Director of Communications to ensure the facility has up-to-date literature and messaging for customer service needs.
  • Support the Bureau's Project Support Specialist with updates on vehicle usage and documentation.
  • Coordinate with the Sr. Procurement Coordinator to monitor supplies and report any IT or resource issues.
  • Assist with additional administrative duties and special projects as assigned to support the program.
  • A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty.
  • An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience.
  • A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience.
  • Education and/or experience equivalent to the above, with all candidates required to possess one year of administrative or supervisory experience.
  • Excellent communication skills.
  • Excellent interpersonal skills.
  • Excellent decision making and problem-solving skills.
  • Proficient with Microsoft Office.
  • Bilingual.
  • Loan Forgiveness: Eligibility for federal/state loan forgiveness and repayment assistance programs.
  • Premium-free health insurance plan saving employees over $10K annually.
  • Public sector defined benefit pension plan with steady monthly payments in retirement.
  • Tax-deferred savings program.
  • Robust Worksite Wellness Program.
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