Administrative Coordinator 1/2/3 (Child Support Enforcement - Baton Rouge)

State of Louisiana • Baton Rouge, LA

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About The Position

The Administrative Coordinator 1/2/3 position within the Child Support Enforcement office in Baton Rouge, Louisiana, is responsible for performing a variety of clerical duties to support the operations of the department. This role is designed for entry-level candidates and offers opportunities for career progression within the state civil service system. The ideal candidate will demonstrate competencies in communication, customer service, and adherence to policies and procedures.

Requirements

• No experience or training is required.
• Ability to accept and follow directions from higher authority.
• Effective communication skills to relay information correctly.
• Customer service orientation to meet the needs of service users.
• Ability to comply with organizational policies and procedures.
• Proficiency in using relevant data to inform actions.

Nice To Haves

• Ability to adapt to change in plans and expectations.
• Professional demeanor and recognition of the impact of actions.
• Active learning to acquire necessary knowledge and skills.
• Time management skills to enhance productivity.
• Experience working with financial information.

Responsibilities

• Answer multi-line telephone or switchboards, providing routine information and screening calls.
• Greet visitors and assist them as needed.
• Receive, sort, and distribute mail.
• Collect and prepare time and attendance sheets for processing.
• Perform routine filing of documents and maintain filing systems.
• Copy and distribute correspondence, reports, and other documents.
• Receive payments in various forms from customers and employees.
• Operate office equipment such as copy machines and calculators as needed.
• Deliver and pick up materials as required.

Benefits

• Insurance coverage options including health, dental, and vision.
• Paid parental leave of up to six weeks.
• Paid holidays including New Year's Day, Martin Luther King Jr. Day, and others.
• Accrual of sick and annual leave.
• Participation in retirement systems for state employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree