Administrative Clerk - REV Cycle

CATALDO AMBULANCE BUSINESS TRUST•Somerville, MA

About The Position

The Administrative Clerk is responsible for providing administrative support to the Billing and Revenue Cycle department. Addressing and facilitating incoming calls, directing them appropriately and in a timely manner. Accurately maintaining and organizing incoming correspondence and mail and performing data entry and administrative tasks for the department.

Requirements

High school diploma or GED equivalent.
1+ years of experience in administrative/office environment
Experience with computer systems required, including web-based applications and some Microsoft Office Applications preferred.
Communicate effectively, both verbally and in writing; ability to understand and carry out verbal and written instructions.
Analytical skills to gather and interpret data
Ability to exercise sound judgment and discretion at all times
Strong interpersonal skills
Excellent organization skills: attention to detail and follow-through
Resolve issues quickly and efficiently
Able to multitask, take charge and ownership of tasks
Ability to work independently and in a team setting
Handle highly confidential information with complete discretion
Ability to work in a Fast paced, high demand environment
Must be minimum of 18 years of age
Ability to meet the essential duties and physical, mental and sensory requirements of the position at all times.
Comply with UDS drug screening at any and all times
Completion and receipt of satisfactory background check and MA CORI (Criminal Offender Record Information), verification may be required annually.

Nice To Haves

Experience working with billing systems (RescueNet, dispatch billing, Zirmed/Waystar preferred.

Responsibilities

Greeting and assisting customers and vendors in a professional and courteous manner and directing them to the department or scheduled appointment.
Answering incoming calls and routing to the appropriate person/department
Maintaining the reception area in a clean, organized and tidy manner.
Open and close reception area, ensuring properly staffed and phones are live during business and operating hours (M-F 8:30am-5:00pm)
Process daily mail, including deliveries, and ensure delivery to proper recipient
Print and process claims, bills and other forms on a daily basis
Process specialized contracts on a monthly and bi-weekly basis according to contract specifications
Process and transmit EDI batches daily according to standards
Follow up on EDI batches daily to ensure batches have been accepted and rejected batches/claims are reprocessed same day
Monitor funds on postage machine
Monitor and manage all office inventory, including all paper, envelopes and forms
Process Medical Record Requests
Assist with and complete additional projects as needed or necessary
Maintains knowledge of and complies with all company policies, procedures, and guidelines at all times.
Must maintain a reliable attendance record
Completes other duties as requested and assigned