Administrative Associate

Sentara Health • Virginia Beach, VA

40d • Onsite

About The Position

Sentara Virginia Beach General Hospital Emergency Department is hiring a Part-time, Night Shift Administrative Associate. Shift/Hours: Part-time, Night Shift (Working Sunday, Monday, and Tuesday Night from 11 p.m. to 7 a.m.) The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Requirements

• High School Grad or Equivalent (Required)

Nice To Haves

• Associate or Bachelor's Degree (Preferred)
• Experience working in a Fast-paced Medical Environment (Preferred)
• Microsoft Office experience (Preferred)
• One year of experience in a medical environment (Preferred)
• Completion of a healthcare-related certificate program is (Preferred)
• Transferable skills, for example: one year or more in a call center or customer service application program (preferred)

Responsibilities

• Provides administrative support to the unit or department assigned.
• Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.
• Provides clerical support
• Manages patient records
• Schedules appointments
• Handles patient inquiries
• Collaborates with medical staff, management, and patients to ensure the delivery of high-quality care.

Benefits

• Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED