Administrative Associate- IMCU

Sentara HealthcareCharlottesville, VA
45dOnsite

About The Position

The Administrative Associate provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills. Is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Requirements

  • High School Diploma
  • 1 year of Healthcare Related experience preferred
  • Customer service skills preferred
  • Basic Data entry skills preferred
  • Ability to work in a fast paced environment preferred

Responsibilities

  • Provides administrative support to the unit or department assigned.
  • Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.
  • Responsible for various administrative and operational tasks.
  • Provides clerical support
  • Manages patient records
  • Schedules appointments
  • Handles patient inquiries
  • Collaborates with medical staff, management, and patients to ensure the delivery of high-quality care.

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down - $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Hospitals

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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