Administrative Associate - College of Communication & Information - UTK

University of Tennessee•Knoxville, TN

5h•Onsite

About The Position

This position serves as the first point of contact for the Office of the Dean, providing a welcoming and professional presence for students, families, faculty, staff, and visitors. The role supports the Dean’s suite through in-person, virtual, and telephone interactions, ensuring a positive and responsive experience for all stakeholders. Responsibilities include managing and directing inquiries from a wide range of individuals, including university and college administrators, faculty, staff, students (current and prospective), and external partners. The position exercises sound judgment in routing questions, providing information, and connecting individuals with the appropriate resources or personnel. In addition to front-facing responsibilities, this role supports administrative operations for the Office of the Dean, including logistical support for college-wide events, accounts payable functions, and travel reconciliation in alignment with university policies and procedures. This position reports to the Executive Assistant to the Dean and works collaboratively with the Dean, the Office of Finance and Administration, and other college partners to support the overall operations and mission of the College. The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service. UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory. The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service. UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone. The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Responsibilities

managing and directing inquiries from a wide range of individuals, including university and college administrators, faculty, staff, students (current and prospective), and external partners
routing questions, providing information, and connecting individuals with the appropriate resources or personnel
logistical support for college-wide events
accounts payable functions
travel reconciliation in alignment with university policies and procedures