Hybrid Administrative Associate - Monday-Friday 11:30am - 8:00pm

Williams Lea•Wheeling, WV

22d•$16•Hybrid

About The Position

Williams Lea is hiring for a Administrative Associate for our Wheeling, WV office to work Monday to Friday 11:30am - 8:00pm. Pay: $16.35/hour Benefits: Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) 401k Retirement Savings Plan Including Employer Match Paid Time Off (PTO) Life Insurance Paid Parental Leave Short-term & Long-term Disability Healthcare & Dependent Care Flexible Spending Accounts Domestic Partner Coverage Commuter Benefits Legal Assistance Employee Assistance Program (EAP) Company Provided Parking Additional Employee Perks and Discounts The Administrative Associate is a professional delivering exceptional customer service to external stakeholders.

Requirements

High school diploma or equivalent
Minimum (1) year administrative support experience preferably in a legal, banking or large corporate environment
Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
Familiar with other software programs for providing administrative support
Strong attention to detail; able to work on multiple projects simultaneously
Must have good organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Ability to handle sensitive and/or confidential documents and information
Able to exercise good judgment to make decisions that conform to business needs and policy
Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
Ability to maintain professional composure when working with immediate deadlines
Ability to work both independently and collaboratively as part of a team
Ability to work in a fast paced environment
Ability to communicate professionally both verbally and in writing
Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
Must be self-motivated with a positive attitude
Proven customer service skills are required in order to create, maintain and enhance customer relationships

Responsibilities

Utilize appropriate logs and/or tracking software for all administrative work
Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task life cycle.
Perform work in administrative support, including, but not limited to, answering phone line, providing customer service, editing documents for communications/memos/presentations, data entry for expense/time/other, creating reservations/scheduling (Meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support
Use established procedures, standards, and formats to complete administrative requests to client satisfaction
Communicate with team members, lead, supervisor or client on job or deadline concerns
Meet contracted deadlines for service delivery to our clients
Troubleshoot basic software or hardware problems
Help to foster a proactive environment of continuous service enhancement and relationship building with the client
Perform quality assurance on work of others, as requested
Adhere to Williams Lea policies, in addition to client policies
Use equipment and supplies in a cost efficient manner

Benefits

Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
401k Retirement Savings Plan Including Employer Match
Paid Time Off (PTO)
Life Insurance
Paid Parental Leave
Short-term & Long-term Disability
Healthcare & Dependent Care Flexible Spending Accounts
Domestic Partner Coverage
Commuter Benefits
Legal Assistance
Employee Assistance Program (EAP)
Company Provided Parking
Additional Employee Perks and Discounts