Administrative Associate V

Texas A&M • Canyon, TX

4d • $16

About The Position

This position is responsible for management of all functions concerned with customer service within the Office of Student Financial Services with Scholarship and Financial Aid.

Requirements

• High school diploma or equivalent combination of education and experience.
• Five (5) years of related experience.
• Knowledge of word processing, spreadsheet, and database applications.
• Ability to multi-task and work cooperatively with others.
• Oral and written communication skills.
• Organizational skills.
• Demonstrated leadership ability.
• Ability to solve complex problems.

Nice To Haves

• Bachelor's degree.
• Eight (8) years of related experience.
• Working knowledge of Ellucian/Colleague, Informer Reporting, Salesforce, and Scholarship Manager.

Responsibilities

• Coordinates daily office support activities and administrative interactions.
• Assists in the coordination of daily workflow and the resolution of complex, highly sensitive and confidential matters.
• Provides organizational planning and problem-solving skills.
• Visit (in-person, email, or phone) with prospective students and their families to discuss scholarship opportunities, awards, and provide information on the application process.
• Maintains a variety of fiscal, administrative, and academic records.
• Verifies, processes, and reviews forms, reports, tables, and other documents.
• Performs special analyses and project summaries.
• Coordinates the maintenance of files, records, office supplies, or equipment.
• Makes recommendations for process improvements, administrative changes, or new initiatives.
• Assist with the preparation of federal, state, and operational reports.
• Assist Vice President of Enrollment Management with calendar, reconciling accounts, travel, procard, and other misc. tasks.
• Oversee student assistants and staff in office.
• Maintains 100% compliance with timely completion of required System, University and job-specific online training courses.
• Other duties as assigned.

Benefits

• The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities.
• Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees