Administrative Associate III

Texas A&M University System • Bryan, TX

1d • $19

About The Position

Administrative Associate III $18.50/hour 1 Full-Time Position Location: Bryan, Texas The Role at a Glance The Administrative Associate III makes a difference by providing direct support to the LAW Customer Care Center. Under general supervision this position provides administrative support and customer service to an individual, team, department, or group within Texas A&M Engineering Extension Service (TEEX). Duties include assisting with administrative support to include preparing files, maintaining records and documents, compiling, and verifying information using simple calculations and standard procedures. Inputs data into a tracking database or system. Processes documents or responds to requests for information from internal or external customers by phone or e-mail. May perform general office tasks such as copying, mailing, and ordering supplies and maintaining inventory. This position reports to the Customer Service Manager.

Requirements

• High School Diploma or GED.
• Three years of experience in general office, clerical, or customer relations experience.
• Must have a valid motor vehicle operator’s license or ability to obtain within 30 days of employment.
• Equivalency: Will accept an associate’s degree in a related field and 1 year of experience in general office, clerical, or customer relations experience.

Responsibilities

• Provide Customer Service for the LAW Customer Care Center- 50%
• Maintain TEEX database and program records for LAW Customer Care Center - 40%
• Provide administrative support – 10%
• Promotes teamwork by actively participating in team meetings and events and interacting positively and professionally with fellow staff members.
• Assists in the creation and maintenance of the division desk references as needed.
• Participates in staff meetings, assists others during downtime, etc.
• Performs additional work duties as assigned

Benefits

• Medical, dental, vision, life- and long-term disability insurance through The Texas A&M System. TEEX contributes to employee health and basic life premiums. Family enrollment is available.
• Automatic enrollment in the Teacher Retirement System of Texas.
• 12-15 paid holidays per year.
• Paid vacation and sick leave.
• Wellness programs and release time.
• Access to online learning platforms.
• Educational reimbursement assistance and release time.
• Leadership development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED