Administrative Associate III (Westwood, Mon - Fri, 10a - 2p, Onsite)

Boston Children's Hospital • Boston, MA

394d

About The Position

The Administrative Associate III position at Boston Children's Hospital is a part-time role focused on providing administrative support within a professional office environment. The role involves managing communications, handling deliveries, and assisting with billing and administrative tasks, while ensuring compliance with confidentiality regulations.

Requirements

• High School Diploma/GED required.
• One year of related experience required.
• Previous administrative and/or billing experience preferred.
• EPIC experience highly preferred.
• Attention to detail and good organizational skills.
• Ability to meet priorities within set timeframes and work as part of a team.
• Strong written, verbal, analytical, and communication skills.
• Ability to provide effective customer service and handle sensitive information confidentially.
• In-depth knowledge of department and hospital programs, policies, and procedures.

Nice To Haves

• Initiative in improving operations within the department.
• Ability to assist in implementing changes.

Responsibilities

• Providing front-facing support in a professional office setting.
• Accepting and disseminating deliveries from vendors.
• Sorting and disseminating interoffice and USPS mail.
• Running daily outgoing mail through the postage machine.
• Serving as a liaison between Shared Service Center (SSC) staff and offsite administration regarding hardware issues and acquisition.
• Providing administrative and billing support to the SSC, including working within the EPIC billing system.
• Researching and resolving denied claims and contacting insurance companies to resolve denials.
• Ensuring documentation of issues is complete, accurate, timely, and legible while protecting confidentiality according to HIPAA policies.
• Assisting supervisor with special projects and preparation of reports and documents.
• Collecting and compiling information from diverse sources and performing calculations, creating charts, graphs, and spreadsheets.
• Answering, screening, and routing telephone calls and greeting visitors and staff.
• Monitoring and maintaining office equipment and supply inventory, reordering supplies, and requesting equipment repairs as needed.

Benefits

• Flexible schedules
• Affordable health, vision, and dental insurance
• Childcare and student loan subsidies
• Generous levels of time off
• 403(b) Retirement Savings plan
• Pension
• Tuition and certain License and Certification Reimbursement
• Cell phone plan discounts
• Discounted rates on T-passes

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED