Administrative Associate (Housing Authority)

City of Eau Claire (WI) • Eau Claire, WI

344d

About The Position

The City of Eau Claire Housing Authority is seeking a full-time Administrative Associate. This position is responsible for performing complex and varied office administration duties including managing the front desk and providing support to the housing programs that are operated by the Housing Authority.

Requirements

• High school diploma or equivalent.
• Effective verbal and written communication skills.
• Proficient with Microsoft Office Suite and Foxit Editor, with the ability to learn other relevant software.

Nice To Haves

• An associate degree in Executive Assistance, Bookkeeping/Accounting, or related field.

Responsibilities

• Assists the public, ascertains their needs, and directs them accordingly.
• Receives departmental inquiries and complaints and routes to appropriate departmental staff.
• Compiles information for Housing Authority Board Meeting agenda.
• Attends all Agency Board of Commissioners meetings, records minutes, and secures signatures on all resolutions.
• Updates policies as needed.
• Responsible for Work Order procedure from receiving tenant call to providing written work order to Maintenance staff in a timely fashion.
• Monitors delinquent accounts and provides information to the Rental Specialist for tenant violation notices.
• Monitors office supplies and orders when necessary, or at the request of staff, according to available budget.
• Prepares check logs from receipts received on a daily basis.
• Reconciles Housing Authority bank accounts using QuickBooks.
• Creates and monitors tenant payment schedules for security deposits, maintenance charges, retro-rents, and other tenant accounts receivable.
• Provides technical support of voice mail and phone system.
• Opens, screens and routes all incoming mail, including interdepartmental correspondence, reports, and other documents.
• Compiles and prepares Housing Authority Annual Report.
• Serves as an informational receptionist and schedules appointments, as requested by staff.
• Assists Executive Director and Accounting Supervisor with clerical and skilled duties as assigned.
• Performs other duties regarding the operation of the Housing Authority, as directed.

What This Job Offers

• Job Type: Full-time
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees