Administrative Associate 1-OB/GYN (Knoxville)

University of Tennessee • Memphis, TN

4d • $18 • Onsite

About The Position

Under the direction of an assigned supervisor, the Administrative Associate 1 provides administrative support for front office. This position supports staff for front desk operations for multiple clinical enterprises existing in one physical office.

Requirements

• High School diploma or GED. (TRANSCRIPT REQUIRED)
• Six (6) months of work experience in a medical office. (Experience in medical assisting or administration preferred).
• Ability to accurately maintain Electronic Medical Records (EMR) systems.
• Basic knowledge of coding and billing.
• Proficiency and skill in Microsoft Office and desktop publishing software.
• Ability to handle working in a fast-paced environment and prioritize tasks based on importance.
• Excellent communication and problem-solving skills.

Nice To Haves

• Ability to fluently speak Spanish
• Current licensure as a Certified Nursing Assistant (CNA) or Certified Medical Assistant (CMA) in the state of Tennessee (COPY OF LICENSE/CERTIFICATION REQUIRED)

Responsibilities

• Reviews insurance eligibility, as needed.
• Communicates with providers regarding patient appointments and other patient communication.
• Processes new patient forms and requests previous records, as necessary.
• Creates appointments in EMR for multiple providers’ schedules.
• Schedules patient appointments (check in, check out) and maintains calendars.
• Answers and routes phone calls from patients and other providers.
• Collects co-pays and cash payments.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED