About the position
Provides general office support for lab and field operations. Register client jobs, Process Lot Reports for laboratory tests and provide Lot Reports to customers. Process Word Documents for job final certificates and provide final certificate to customers. Handle daily communications via phone with customers as needed. Coordinate Accounts Payable and Shipping of Analytical Samples. Provide weekly KPI updates for client jobs. Answers and directs incoming phone calls and provides follow up if needed. Checks in visitors, making sure they are aware of policies, view the safety video and provide any additional assistance to visitors. Maintain office supplies. Manage and order client gifts and marketing items, organize for trade shows and other events, assist in planning client and executive visits, and employee events. Assist with onboarding new employees including building assignments, badges and orientation. Maintain the site organizational chart and staff schedules. Coordinate registration for workshops and send follow up as needed. Serves as lead to other admin assistants and provides training and guidance as needed. Adhere to internal standards, policies and procedures. Perform other duties as assigned by supervisor. General administrative duties. Follow-up on payment status/ collections. Office supply ordering. Adhere to internal standards, policies & procedures. Perform other duties as assigned.
Responsibilities
- Register client jobs
- Process Lot Reports for laboratory tests and provide Lot Reports to customers
- Process Word Documents for job final certificates and provide final certificate to customers
- Handle daily communications via phone with customers as needed
- Coordinate Accounts Payable and Shipping of Analytical Samples
- Provide weekly KPI updates for client jobs
- Answer and direct incoming phone calls and provide follow up if needed
- Check in visitors, ensuring they are aware of policies and provide assistance
- Maintain office supplies
- Manage and order client gifts and marketing items
- Organize for trade shows and other events
- Assist in planning client and executive visits, and employee events
- Assist with onboarding new employees including building assignments, badges and orientation
- Maintain the site organizational chart and staff schedules
- Coordinate registration for workshops and send follow up as needed
- Serve as lead to other admin assistants and provide training and guidance
- Adhere to internal standards, policies and procedures
- Perform other duties as assigned by supervisor
Requirements
- High School/GED (Required)
- Minimum two (2) years of experience (Required) OR equivalent combination of education and experience
- Associate Degree in Office Procedures (Preferred)
- 3 years of experience in office clerical duties (Preferred)
