Administrative Assistant

Mclarens Global • Tampa, FL

333d

About The Position

Responsible for the overall clerical support of the branch office with the main purpose of being to expedite reporting and provide administrative support for the adjusters and Office Manager.

Requirements

• High School diploma or equivalent
• Minimum of 3-5 years' office experience
• Some experience in the insurance industry preferred
• Experience with billing, accounts receivable, and billing tasks preferred
• Strong knowledge of MS Word, MS Excel, Adobe, Outlook, and Teams
• Strong verbal, grammar, and written communication skills
• Fluency with numbers and strings of numbers
• Able to problem solve and ask pertinent questions
• Excellent interpersonal skills and ability to collaborate with others and work in a team
• Strong attention to detail and accuracy
• Organized and able to prioritize; Ability to work with minimal supervision once trained

Responsibilities

• Review new losses with adjusters and accurately set up new assignments according to McLarens protocol.
• Assist adjusters with preparing timely reports for clients, including dictation, converting documents to PDF, and minor editing.
• Monitor calls, incoming faxes, text messages, and e-mails for your team and take appropriate actions.
• Every week, monitor and run the adjuster's WIP report.
• Review unbillable files and coordinate with adjuster and billing team to move files to bill qualified status.
• Serve as a telephone liaison to clients/insureds and other adjusters with direction from OM or assigned adjuster.
• Assist with preparing and sending out Proofs of Loss, monitor for return, and follow up for payment if required.
• Ensure outside contractors' invoices are approved by the adjuster and forwarded to Corporate carriers and underwriters on a timely basis.
• Track accounts receivable, working with the Office Manager and the Accounts Receivable Team.
• Maintain adjuster's tasks in McLarens One system as required.
• Other duties as assigned.

Benefits

• Health Insurance - Medical, Dental, Vision, Life, and Disability Insurance
• Health Saving/Flexible Spending - access to flexible spending and health savings accounts
• Retirement - 401(k) program with company match
• Pet Benefits - ensuring the well-being of your extended family
• Identity Theft Insurance - offering security and peace of mind
• Wellness Programs - supports financial, physical, and mental well-being
• Career Development - fostering growth and advancement in the workplace
• Community Day of Service/Float Holiday - promotes community involvement
• Employee Discount Program - offers exclusive discounts and deals
• Employee Assistance Program - designed to provide life balance support and counseling

What This Job Offers

• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED