Administrative Assistant - Laredo, TX

Dexterra•San Antonio, TX

10h•Onsite

About The Position

The Administrative Assistant is the central point of contact for the customer and building occupants for administrative and logistics support at CMI’s customer site in Laredo, TX.

Requirements

HS Diploma required, Bachelors preferred
Proficiency in the use of the National Computerized Maintenance Management System (NCMMS) and/or Maximo
Experience with work order tracking
Experience with Word Processing software
Must be fluent writing and speaking English
Great customer service skills with a friendly and professional demeanor
Must be proactive and organized
Effective written and spoken communication
Ability to work in a fast-paced environment
Must be able to pass government background check

Responsibilities

Takes service calls, tracks and maintains service call records in the national computerized maintenance management system (NCMMS).
Responsible for other service calls, inspections, and work order records from other building service providers such as elevator maintenance and Custodial Services, regardless of if those services are covered under the subject contract.
Responsible for service calls for work not under the scope of this contract (i.e., performing a central service call desk function for the facilities, regardless of who is responsible for responding to the service call).
Provides (at a minimum) NCMMS functions such as follows:
Print and issue work orders
Close work orders
Accept and input service calls and work orders from other service contractors
Receive and process tenant service requests
Update and maintain inventories
Address GSALink spark data
Create reports as requested
Attend customer training as required