Administrative Assistant - Emory College of Arts and Sciences

Emory•Atlanta, GA

10d•Onsite

About The Position

Administrative Assistants provide administrative support for one or more of the following: general management, a research environment or a specific program. KEY RESPONSIBILITIES: Provides administrative support for one or more of the following: general management, a research environment or a specific program. Ensures office activities comply with Emory policies and procedures. Responds to incoming telephone calls. Maintains calendars and prioritizes meeting requests for management. Reviews incoming correspondence and identifies items of special interest to management; handles routine correspondence and prepares appropriate responses. May complete forms, grant applications, and/or correspondence associated with programs. Prepares charts and graphs for reports and presentations. Creates and edits scientific, programmatic or other reports associated with department's primary business. Schedules meetings and handles logistics for meetings and special events. Prepares materials for meetings and special events. Initiates, processes, and maintains records and invoices. Keeps management apprised of account status, identifies cost-effective solutions and may authorize expenditures. May monitor or maintain budgets and grants, assist with budget development, and prepare related expense reports and reimbursements. Plans and coordinates travel arrangements. Maintains databases and spreadsheets; may also analyze data and design/generate associated reports. Establishes and organizes files and documents. Oversees ordering and maintenance of office supplies. May supervise or direct the work of support staff and/or students. Performs related responsibilities as required. The Center for Contemplative Science and Compassion-Based Ethics at Emory University seeks a highly organized, service-oriented Administrative Assistant to support the scaling of its CBCT® (Cognitively Based Compassion Training) program and its new global digital learning platform that makes CBCT more accessible to diverse audiences across languages and regions. This role ensures a smooth and responsive experience for users worldwide, while providing essential administrative, logistical, and communications support for client services operations. Client Support & Communication Serve as the first point of contact for Compassion U online application users, responding promptly to inquiries via email, phone, and helpdesk platforms. Troubleshoot user issues, tracking and escalating technical or content-related concerns to relevant internal teams. Maintain and update client-facing support documentation, FAQs, and knowledge base articles. Help the CBCT Communications Specialist monitor the Compassion U Community and respond to questions, needs and concerns when applicable. Ensure all client communications reflect the professionalism, responsiveness, and kindness central to the Compassion Center’s mission.

Requirements

Bachelors degree or equivalency of a high school diploma and five years of administrative experience.
Proficiency with Microsoft Office including Outlook, PowerPoint, and Excel.
Experience with collaborations tools (OneDrive, Zoom, Teams, and/or others).

Nice To Haves

Work experience of 3-5 years
Demonstrated proficiency in WordPress and HubSpot CRM highly desirable
Strong written and verbal communication skills with the ability to communicate across cultures and contexts.
Strong organizational and time management skills, with attention to detail and follow-through.
Ability to manage multiple priorities, work independently, and collaborate effectively in a team environment.

Responsibilities

Provides administrative support for one or more of the following: general management, a research environment or a specific program.
Ensures office activities comply with Emory policies and procedures.
Responds to incoming telephone calls.
Maintains calendars and prioritizes meeting requests for management.
Reviews incoming correspondence and identifies items of special interest to management; handles routine correspondence and prepares appropriate responses.
May complete forms, grant applications, and/or correspondence associated with programs.
Prepares charts and graphs for reports and presentations.
Creates and edits scientific, programmatic or other reports associated with department's primary business.
Schedules meetings and handles logistics for meetings and special events.
Prepares materials for meetings and special events.
Initiates, processes, and maintains records and invoices.
Keeps management apprised of account status, identifies cost-effective solutions and may authorize expenditures.
May monitor or maintain budgets and grants, assist with budget development, and prepare related expense reports and reimbursements.
Plans and coordinates travel arrangements.
Maintains databases and spreadsheets; may also analyze data and design/generate associated reports.
Establishes and organizes files and documents.
Oversees ordering and maintenance of office supplies.
May supervise or direct the work of support staff and/or students.
Serve as the first point of contact for Compassion U online application users, responding promptly to inquiries via email, phone, and helpdesk platforms.
Troubleshoot user issues, tracking and escalating technical or content-related concerns to relevant internal teams.
Maintain and update client-facing support documentation, FAQs, and knowledge base articles.
Help the CBCT Communications Specialist monitor the Compassion U Community and respond to questions, needs and concerns when applicable.
Ensure all client communications reflect the professionalism, responsiveness, and kindness central to the Compassion Center’s mission.