Administrative Assistant

One Love Agency • Idaho Falls, ID

5d

About The Position

We are seeking a highly organized and compassionate individual to join our mental health agency as an Administrator. In this key role, you will be responsible for facilitating administrative operations while prioritizing the well-being of our staff, clients, and the overall success of the organization. Your primary focus will be maintaining compliance and ensuring accurate and up-to-date documentation from both clients and staff. If you are passionate about mental health, possess excellent organizational skills, and thrive in a dynamic environment, we invite you to apply.

Requirements

• Proven experience in an administrative or managerial role, preferably in a mental health or healthcare setting.
• Strong knowledge of compliance requirements and documentation practices in the mental health industry.
• Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.
• Exceptional interpersonal and communication skills, with the ability to build rapport with staff and clients.
• Proficient in using electronic health record (EHR) systems and other relevant software applications.

Responsibilities

• Develop and implement administrative policies, procedures, and systems to ensure smooth operations.
• Oversee day-to-day administrative activities, including scheduling, record-keeping, and data management.
• Provide communication and support to administrative staff, promoting a positive and inclusive work environment.
• Ensure compliance with all applicable laws, regulations, and industry standards.
• Monitor and update client and staff documentation, including assessments, treatment plans, progress notes, and other required records.
• Conduct regular audits to verify compliance and address any deficiencies promptly.
• Contact insurance providers to confirm client coverage, benefits, copays, and pre-authorization requirements.
• Maintain a client-centered approach, emphasizing respect, dignity, and confidentiality.
• Assist with client intake procedures, ensuring accurate and complete documentation.
• Respond promptly to client inquiries and concerns, seeking to resolve issues in a compassionate and efficient manner.
• Collaborate with other department heads and agency leadership to streamline processes and optimize interdepartmental communication.
• Attend regular meetings to update staff on administrative matters, policy changes, and organizational updates.

Benefits

• Health Reimbursement Arrangement
• Gym Membership
• 401(k) matching
• Paid time off
• Profit sharing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed