Administrative Assistant

Performance Hospitality-posted 3 days ago

$23 - $25/Yr

Full-time • Entry Level

Onsite • Fort Lauderdale, FL

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The Administrative Assistant is the GM’s right hand—managing calendars and communications, coordinating cross-functional initiatives, preparing reports and presentations, and ensuring priorities move forward on time. You’ll act as a trusted partner who protects the GM’s time, upholds confidentiality, and delivers polished work that supports guests, owners, and the leadership team.

Manage the GM’s calendar, priorities, and meeting flow; triage email/inquiries; draft correspondence and talking points.
Prepare high-quality presentations, memos, and briefing packets.
Plan and run leadership/department meetings: agendas, materials, minutes, and action logs; track deliverables to completion.
Coordinate ownership/board/brand reviews and pre-cons/post-cons as needed.
Compile weekly/monthly dashboards and packets (KPIs, guest satisfaction, finance highlights, projects).
Partner with Finance/Revenue/HR/Operations to validate data and deadlines.
Serve as a professional point of contact for owners, asset managers, brand reps, vendors, and community partners.
Support VIP and guest-recovery logistics in coordination with Operations.
Track GM initiatives (SOP updates, audits, renovations, openings, events); manage timelines and status sheets.
Coordinate permits, licenses, inspections, COIs, and contract renewals with the appropriate departments.
Arrange travel; reconcile expense reports; prepare POs, process invoices, and assist with budget tracking for executive office spend.
Maintain confidential files, onboarding/exit checklists for leaders, training/compliance trackers, policy acknowledgments, and org charts.
Assist with communications on policy updates and employee engagement events.
Oversee executive office supplies/IT tickets/room setups; ensure a professional environment for internal/external meetings.

4–6+ years of administrative support experience (hospitality or multi-unit environment preferred).
Exceptional organization, prioritization, and written/verbal communication; accurate note-taking and follow-through.
Advanced Microsoft 365/Google Workspace (especially PowerPoint/Slides and Excel/Sheets); e-signature and virtual meeting tools.
High discretion and judgment handling sensitive information; customer-service mindset and polished professionalism.
Flexibility for occasional early/late meetings, events, or peak periods.

Experience with project/task tools (Smartsheet/Asana/Trello) a plus; familiarity with PMS/CRM/BI systems helpful.
Bachelor’s degree in Business, Communications, or related field preferred; not required with equivalent experience.

Competitive Salary: A comprehensive and competitive compensation package.
Performance Bonuses: Based on company and individual performance.
Health Benefits: Full medical, dental, and vision coverage.
Retirement Savings: 401(k) plan with company match to help secure your financial future.
Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays to promote work-life balance.
Professional Development: Opportunities for career advancement, mentorship, and ongoing learning.
Employee Discounts: Discounts on hotel stays and services across PHM properties.
Wellness Programs: Access to health and wellness initiatives to support a balanced lifestyle.
Flexible Work Environment: Options for flexible scheduling and work arrangements to promote work-life balance.

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