Administrative Assistant - Oahu

Mental Health Kokua • Honolulu, HI

11d • Onsite

About The Position

Mental Health Kokua (MHK) is hiring a full-time Administrative Assistant for our Oahu Administrative Office. In this essential on-site role, you’ll keep office operations running smoothly, provide welcoming front-desk support, and maintain organized administrative systems that serve our behavioral health and supportive housing programs. As the first point of contact for callers, visitors, donors, and partners, you’ll create a professional, friendly experience while supporting leadership with clerical tasks, facility coordination, and grant/donor documentation. This role is ideal for candidates with experience in behavioral health, supportive housing, nonprofit administration, or office management who want to contribute in a mission-driven environment.

Requirements

• Two (2) or more years of clerical, administrative, or office support experience (front desk, customer service, or related setting)
• Ability to work effectively with individuals experiencing psychiatric disabilities, including those who may be in crisis or under stress
• High school diploma or equivalent
• Strong customer service, communication, and organizational skills
• Proficiency in Microsoft Office (Word, Excel, Access), scanning, filing, and general office systems
• TB (or ability to obtain)
• Must pass criminal background check and drug screening
• Valid Hawaii driver’s license, vehicle insurance, and current safety inspection
• Able to lift up to 25 lbs
• Ability to respond to routine office and facility needs (walking, bending, stairs)

Nice To Haves

• Bachelor’s degree in communication, business, human services, or a related field
• Experience in behavioral health, social services, nonprofit administration, or similar environments
• Supervisory or team leadership experience preferred

Responsibilities

• Front Desk & Customer Service: Answer phones, route calls, take messages, and greet visitors professionally and warmly.
• Mail & Record Processing: Sort, date-stamp, and distribute incoming mail and packages; maintain organized filing and scanning systems.
• Office Operations: Track office supplies and printer toners; submit purchase requests and support basic administrative logistics.
• Grants & Donor Support: Assist with grant checklists, timelines, donor logs, and MHK’s thank-you program for contributions.
• Facility & Vendor Coordination: Support maintenance requests, vendor scheduling, and safety documentation such as fire drill and inspection logs.
• Program & Event Support: Assist with United Way activities, agency communications, scheduling, and light event coordination.
• Travel & Logistics: Arrange staff travel and help coordinate shipping and pickups (e.g., FedEx).
• General Administrative Support: Provide clerical assistance for leadership and complete other duties as assigned.

Benefits

• Medical & Vision Insurance (UHA or Kaiser)
• Dental Insurance (HDS)
• Supplemental Insurance (Aflac)
• Pet Insurance
• 403B Retirement Plan
• Identity Theft & Legal Protection Plans
• Paid Leave & Holiday Pay
• Public Service Loan Forgiveness (PSLF) eligibility as a 501(c)(3) nonprofit employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED