UNIV - Administrative Assistant - Department of Medicine: Division of Cardiology

Medical University of South Carolina • Charleston, SC

12d

About The Position

Provides administrative support to the faculty members in the Division of Cardiology for clinical practice, research and teaching activities. This includes patient correspondence, scheduling, follow up and all other administrative functions.

Requirements

• A high school diploma and two years work experience that is directly related to the area of employment.
• A bachelor's degree may be substituted for the related work experience.
• Some positions require a valid driver's license and good driving record; or correctable vision of 20/40 in both eyes, with or without conventional lenses, and physical qualifications in accordance with Federal Motor Carrier Safety Regulations, Section 391.41; or AAVMA certification.
• Some positions require eligibility for bonding.

Responsibilities

• Assist with contacting new and return patients when necessary for appointment reminders for any urgent add-on clinics or schedule changes.
• Assist with retrieving appropriate referral documentation. When appropriate, distributes progress notes to the referring provider. Works to get sooner appointment requests handled in a timely way.
• Provides administrative assistance to assigned faculty members. This includes organizing calendars, travel arrangements, CV updates, downloading notes in Epic and completing leave slips.
• Performs general office tasks including but not limited to answering the phones and directing calls as appropriate, typing, filing, scanning, copying and routing correspondences.
• Assist physicians with all Epic related administrative tasks.
• Monitor physician Epic In-basket. Assist with routing outside records and information input in EPIC to the EMR.
• Provides clinic office support for physician scheduling and patient coordination. Submits paperwork for clinic openings/cancellations and processes paperwork for physician master template changes. Reschedules patients in cancelled clinics under 30 days.
• Serves as scheduling liaison as needed. Review schedules to ensure all testing is scheduled in accordance with provider protocol and progress notes. If necessary, contact referring physician to request records. Schedule urgent appointments.
• Assist with handling and triaging urgent calls to include communication with physicians and nursing staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees