Administrative Assistant (Remote)

Sentrex Health Solutions
4dRemote

About The Position

The Administrative Assistant is responsible for providing administrative and clerical support and managing all aspects of the office administrative activities.

Requirements

  • Providing cross-coverage administrative support to all areas within the assigned Patient Support Programs including processing safety data, fulfillments/reviews, internal/external communications, field staff support, reports (daily, weekly, monthly etc.), data clean-up, meetings, maintenance of filing system, and general office/administrative duties as well.
  • Ensuring complete and high-quality data entry into our database systems.
  • Providing effective and timely management of inbound faxes and email communication.
  • Executing other ad-hoc administrative duties, as they are assigned.
  • Process data entry activities of pertinent information received at different points of contact during the delivery of Program services.
  • Engage in and manage email, phone, and fax correspondence.
  • Handle incoming and outgoing mail.
  • Prepare and send out Program letters and materials and work collaboratively with the team to complete a variety of administrative duties.
  • Order office supplies and maintain inventory.
  • Report Adverse Events/Severe Adverse Events (AE/SAEs) following approved SOP’s.
  • Complete all relevant reports (time sheets, expenses, mileage, validate CRM reports, etc.) as per specified timelines and as per required standards.
  • Maintain program data accuracy through review of program documentation for completeness and consistency.
  • Additional duties as assigned by the manager.

Nice To Haves

  • Your commitment to providing a high level of service to your internal and external clients.
  • You are highly adaptable with a track record of success during times of growth and organizational change.
  • You have a proven track record of developing trust and influence at multiple levels.
  • You demonstrate an impactful and candid communication style.
  • You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Responsibilities

  • Providing cross-coverage administrative support to all areas within the assigned Patient Support Programs including processing safety data, fulfillments/reviews, internal/external communications, field staff support, reports (daily, weekly, monthly etc.), data clean-up, meetings, maintenance of filing system, and general office/administrative duties as well.
  • Ensuring complete and high-quality data entry into our database systems.
  • Providing effective and timely management of inbound faxes and email communication.
  • Executing other ad-hoc administrative duties, as they are assigned.
  • Process data entry activities of pertinent information received at different points of contact during the delivery of Program services.
  • Engage in and manage email, phone, and fax correspondence.
  • Handle incoming and outgoing mail.
  • Prepare and send out Program letters and materials and work collaboratively with the team to complete a variety of administrative duties.
  • Order office supplies and maintain inventory.
  • Report Adverse Events/Severe Adverse Events (AE/SAEs) following approved SOP’s.
  • Complete all relevant reports (time sheets, expenses, mileage, validate CRM reports, etc.) as per specified timelines and as per required standards.
  • Maintain program data accuracy through review of program documentation for completeness and consistency.
  • Additional duties as assigned by the manager.

Benefits

  • Competitive Salary and generous vacation entitlement
  • Wellness Program (5 paid days off for your well-being!)
  • Paid Sick Days
  • Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
  • Employee & Family Assistance Program
  • RRSP Matching Program
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