Administrative Assistant (temporary, full-time)

LaJoy Group•Livonia, MI

11h•$16 - $18•Onsite

About The Position

At LaJoy Group, you will find a culture that prides itself on teamwork, high ethics and hard work – with a good measure of fun. We seek to employ qualified individuals who are open to always changing environments, focused on reaching goals, and able to show a friendly “team” attitude. The primary responsibilities of this position are administrative work, ensuring proper documentation is completed accurately and timely, returning phone calls and maintaining a high level of customer service.

Requirements

High school diploma or equivalent.
Minimum of 2 years’ experience in a customer service-related field.
High level of computer skills, specifically with Microsoft Products.
Highly developed communication skills, written, listening and speaking.
Valid driver’s license.

Nice To Haves

Associates Degree or Bachelor’s Degree preferred in related field.
Two to four years in a similar role with administrative experience preferred.
Knowledge of home health practices, procedures and standards in accordance with state and federal regulations is preferred.

Responsibilities

Customer Service
Point of contact for clients and caregivers in regards to authorizations, hours, services, policies, procedures, etc.
Ongoing communication with clients and caregivers regarding authorizations including expiration dates and hours authorized.
Returning phone calls.
Administrative
Printing and sending documents using DocuSign.
Assist with the completion of I-9 forms both in-person and via phone.
Conduct background checks.
Data entry into various internal software systems.
Mail or email documents to employees regularly, track and follow up on outstanding documents.