Administrative Assistant, The Harland

PMP Management LLC•West Hollywood, CA

4h•Onsite

About The Position

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as the Administrative Assistant, The Harland West Hollywood, West Hollywood, CA Who We Are Property Management Professionals LLC. (PMP) is an industry-leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Texas, and Colorado. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms. PMP is one of the fastest-growing management firms in each of our respective submarkets, which provides our team members a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half. To learn more about PMP and our unique company culture, we invite you to visit our social media platforms: Instagram/pmpmanage Facebook/pmpmanage linkedin/company/pmpmanagement Who We’re Looking For PMP is seeking energetic, passionate, personable, and detail-oriented professionals to join our growing team. The ideal candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients. Position Description: Administrative Assistant, The Harland West Hollywood The PMP Administrative Assistant will anchor the primary daytime front desk shift while serving as a key operational extension of the General Manager. This individual will help maintain structure, accountability, and elevated service standards across both rental operations and ongoing HOA transition initiatives. We are seeking someone who is driven. Someone who identi?es what needs to be done and executes with precision, discretion, and professionalism. The Harland is a luxury property that values structure, service excellence, and operational accountability. This role offers exposure to executive-level property management operations and growth potential within PMP.

Requirements

3–5 years of administrative and/or property management experience
Strong written and verbal communication skills
Pro?ciency in Microsoft Office (Word, Excel, Outlook)
Strong organizational and time management skills
Ability to manage multiple priorities without losing attention to detail
Commitment to con?dentiality and professional conduct

Nice To Haves

Luxury residential or hospitality experience preferred

Responsibilities

Serve as the primary front desk professional during the 9:30 a.m. – 6:00 p.m. shift (Tuesday–Saturday)
Deliver hospitality-level service to residents, guests, vendors, and realtors
Maintain exceptional attentiveness and situational awareness at all times
Oversee access control, vendor entry, and key management procedures
Coordinate packages, deliveries, and move-in/move-out scheduling
Set the tone for front desk standards and accountability
Assist in training and reinforcing procedures with other Resident Services Associates
Proactively address resident needs before they escalate
Draft professional correspondence and resident communications
Assist with vendor coordination, follow-up, and documentation
Track invoices, logs, compliance matters, and operational records
Prepare documentation for Board meetings and internal reviews
Maintain organized digital and physical ?ling systems
Assist with ?nancial documentation and reporting organization
Conduct property walks and report observations requiring follow-up
Support ongoing operational initiatives related to HOA readiness