Administrative Assistant - MATCH

HealthCare Access Maryland•Baltimore, MD

12d

About The Position

About HealthCare Access Maryland (HCAM): HealthCare Access Maryland (HCAM) is a nonprofit organization dedicated to making Maryland healthier by connecting residents to health insurance coverage and providing comprehensive care coordination. Each year, HCAM assists over 80,000 individuals across the state, offering personalized guidance, health education, and advocacy to ensure every Marylander has an equal opportunity to achieve optimal health. healthcareaccessmaryland.org Job Summary The Administrative Assistant serves as a part of the Operations team in the MATCH Program. The MATCH Program works in conjunction with the Baltimore City Department of Social Services to ensure all children in foster care receive health services and ensure children’s health needs are met.

Requirements

High School Diploma or GED.
2 years of experience working in an administrative support capacity with a multidisciplinary team.
Strong computer literacy skills, specifically with MS Word, Excel, Outlook and SharePoint (365) and Google Suite (Drive, Sheets, Docs).
Organizational skills with the ability to meet a demanding workload
Detail oriented to complete requirements of files and contract compliance.
Sensitivity to cultural and socioeconomic characteristics of population served.
Excellent oral and written interpersonal and communication skills required
Problem solving skills
Proven ability to work efficiently and meet deadlines

Responsibilities

Provide support to the MATCH clinical team by requesting supporting documentation, screening incoming calls and entering notes in the MATCH Program’s database.
Perform clerical duties for the MATCH management staff.
Calling provider offices to confirm appointments and request medical documentation.
Archive paper records and save them into program databases.
Responsible for retrieving medical records as necessary.
Daily review MATCH mailbox and address all email inquiries.
Schedule meetings and record minutes for meetings.
Daily answer MATCH phone line.
Assist with troubleshooting IT related issues.
Conduct safety checks twice a day when in office.
Take attendance of all staff
Responsible for carrying out the inventory of all office and facilities supplies
Contact Landlord for facility needs.
Reorder supplies as necessary.
Greet all visitors for the program
Maintain and update MATCH and funder program databases
Weekly, Monthly and Quarterly provides reports for MATCH program
Reconciliation of data for BCDSS and HCAM internal and external reports.
Utilize multiple databases to update the demographics of children in foster care and upload documentation containing personal identifiable information (PII).
Timely and accurately submit timesheets.
Daily complete Task Log
Complete all required HCAM and funder trainings.
Additional as assigned.