Administrative Assistant, UVA Continuum Home Health

UVA Health

1d•$24

About The Position

The Home Health Administrative Assistant serves as the first point of contact for patients, families, referral sources, and internal staff on a daily basis. This person plays a critical role in ensuring smooth daily operations by providing front-desk reception, administrative coordination and clerical support to members of the Continuum team. The individual in this role helps maintain an organized, welcoming and compliant office environment that supports high-quality patient care in the home setting.

Requirements

High School Diploma or equivalent required.
1+ year of relevant experience required.

Responsibilities

Serve as the primary point of contact for incoming phone calls, visitors, and general inquiries
Greet patients, families, vendors, and staff in a professional and welcoming manner
Route calls and messages appropriately to clinical, scheduling, intake, billing, or leadership teams
Maintain professionalism and confidentiality when handling sensitive patient information
Provide general administrative support to home health leadership and office staff
Assist with document management, including scanning, faxing, mailing, and electronic filing
Maintain organized records in accordance with HIPAA and agency policies
Support preparation of packets, forms, and materials for clinicians and patients
Assist with tracking office supplies and coordinating reorders as needed
Support orientation logistics for new staff (badges, office access, forms, etc.), as assigned
Coordinates meetings, trainings, or office communications
Serve as a liaison between field staff and office-based teams when appropriate
Enter and update basic information in electronic systems (e.g., EHR, scheduling, shared drives)
Assist with reports, logs, or spreadsheets as requested
Ensure accuracy and completeness of administrative data