Administrative Assistant

Hilton Grand Vacations•Las Vegas, NV

About The Position

You will be an integral part of our administrative team, supporting various departments and ensuring the detailed execution of administrative tasks. Your validated organizational skills and attention to detail will be crucial in maintaining our high standards and improving the overall efficiency of our operations. Responsibilities include: Develops a general understanding of the business in order to provide administrative assistance and support. Exhibits strong communication abilities and ensures confidentiality in handling telephone calls and correspondence. Demonstrates strong organizational skills in a fast-paced work environment. Able to take and transcribe minutes. Maintains a professional appearance and demeanor. Provides executive level support with interdepartmental management & serves as a liaison. Demonstrates digital literacy in Microsoft Office Word, Outlook, PowerPoint and Excel applications. Schedules appointments and meetings for GM/AGM. Arrange travel; coordinates expenses for senior leaders. Maintains an orderly office filing system. Files, faxes, photocopies and distributes mail as the need arises. Anticipates needs of Leadership and takes appropriate action. Crafting and implementing project driven administrative needs including but not limited to presentation items, equipment ordering, meeting planning. Able to build and process internal and external memos including but not limited to: announcements, incentives, public release, notifications, action plans, etc. Other duties as assigned.

Requirements

3+ years of clerical and/or office work experience.
3+ year of experience in a customer service role.
Ability to interact and communicate successfully with all levels of customers/guests, managers and executives with Strong interpersonal skills and attention to detail.
High school/GED.
Flexible work schedule.
Occasional travel is required for business needs.

Nice To Haves

4+ years of clerical and/or office work experience.
5+ years of Resort Operations experience in timeshare.
Validated ability to resolve customer service-related issues in a timely manner.
Excellent communication skills- verbal and written.
Bilingual (English and Spanish preferred)

Responsibilities

Develops a general understanding of the business in order to provide administrative assistance and support.
Exhibits strong communication abilities and ensures confidentiality in handling telephone calls and correspondence.
Demonstrates strong organizational skills in a fast-paced work environment.
Able to take and transcribe minutes.
Maintains a professional appearance and demeanor.
Provides executive level support with interdepartmental management & serves as a liaison.
Demonstrates digital literacy in Microsoft Office Word, Outlook, PowerPoint and Excel applications.
Schedules appointments and meetings for GM/AGM.
Arrange travel; coordinates expenses for senior leaders.
Maintains an orderly office filing system.
Files, faxes, photocopies and distributes mail as the need arises.
Anticipates needs of Leadership and takes appropriate action.
Crafting and implementing project driven administrative needs including but not limited to presentation items, equipment ordering, meeting planning.
Able to build and process internal and external memos including but not limited to: announcements, incentives, public release, notifications, action plans, etc.
Other duties as assigned.