Administrative Assistant - Old Faithful Housing - Yellowstone National Park

Xanterra Travel Collection•Mammoth, WY

2d•$18•Onsite

About The Position

Live. Work. Explore. as a part of our Human Resources team in Yellowstone National Park! Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As the Housing Administrative Assistant at Old Faithful, you will play a vital role in supporting the day-to-day administrative functions that keep the park running smoothly. Job Summary: The HR and Housing Department promotes a collaborative and professional workplace where employees and managers can thrive. Guided by company, legal, and NPS standards, the team delivers exceptional hospitality with care and integrity. From managing employee life-cycle activities and housing operations to supporting training and engagement programs, every team member helps create a positive, inclusive, and sustainable work environment. The Details: Position Type: Seasonal Season Dates: 4/23/2026 - 10/30/2026 Pay: $18.25/hr. Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays) Why Yellowstone National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park. Life in Yellowstone: Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost All meals provided at low cost including breakfast, lunch, and dinner No Wyoming state taxes deducted from your paycheck A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world!

Requirements

Ability to work within a fast paced and quickly changing environment.
Basic knowledge of Company policies and procedures, Park/Company guidelines and resources for cases with extenuating circumstances.
Intermediate to advanced knowledge of Microsoft Word, Excel, and Outlook.
Excellent oral and written communication skills
Able to walk or stand for at least 30 minutes at a time.
Capable of lifting and carrying up to 50 pounds.
Able to work above 7,700 feet elevation.
Can navigate housing facilities and climb stairs daily.
Walks regularly between HR and other department offices.
Able to sit for 30–120 minutes or more.
Can walk continuously for up to one mile.
Comfortable walking on uneven, icy, or snow-covered terrain

Responsibilities

Thoroughly, accurately, and promptly process all administrative functions within the Housing office.
Establish strong, collaborative relationships with HR/Housing Managers, department managers, and employees on location to foster open communication and teamwork.
Maintain high standards of guest service and confidentiality when interacting with staff, ensuring professionalism and discretion at all times.
Keep accurate records of all employee and departmental files, updating and organizing them in accordance with company policy and legal requirements.
Provide proper security and confidentiality around employee files and information, implementing protocols to safeguard sensitive data and limiting access to authorized personnel.
Serve as a role model for employees by maintaining a professional demeanor, observing all Xanterra Parks & Resorts policies, and adhering to state and federal laws.
Support fellow staff members and contribute to team effort in whatever capacity may be needed, offering assistance and adapting to changing needs.
Perform other duties as assigned, including taking on Residence Coordinator responsibilities when scheduling necessitates it, and remaining flexible to support department operations.

Benefits

Employee Assistance Program
Wellness Program
Learning and Development Program
Free Yellowstone & Grand Teton National Park pass
Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
Access to discounted services at Yellowstone Medical Clinics operated by STGi.
Employee discounts at local gateway communities
Retail, Lodging and Travel Discounts
$350 Referral Bonus Program
The adventure of a lifetime!