Administrative Assistant - Emerald Acres Sports Connection

The Sports Facilities Companies•Mattoon, IL

4d•Onsite

About The Position

The Administrative Assistant will provide support to the growth initiatives of the venue. This position will be coordinating, facilitating, and/or performing a variety of administrative and support tasks. This position will also serve as an administrative point of contact for internal/external Team Members, guests, and clients.

Requirements

2 years experience in general office administration preferred
Highly professional, organized and detail oriented
Must have excellent customer service skills
Solutions oriented approach
Excellent written and verbal communication skills
Proficient with Microsoft Office Suite programs such as Outlook, Microsoft Word, Excel, and PowerPoint
Ability to take ownership of special projects and tasks with little supervision

Responsibilities

Oversee all administrative aspects of new-hire onboarding, including scheduling, required training, preparing welcome materials, updating team handbooks and documents, and tracking onboarding progress to ensure a smooth and complete integration process
Assist in the maintenance, updates, and organization of key facility documents, including the venue handbook, operational manual, and Emergency Action Plan, ensuring accuracy, accessibility, and compliance across departments
Provide administrative support for the Office by screening and handling telephone communications, greeting and directing visitors/clients, and handling administrative problems and inquires as appropriate
Assist in the planning and preparation of meetings, conferences, and events including meeting room cleanliness, refreshments, and supplies
Assisting with the production and packaging of materials for our venues, as well as, providing support with venue reporting processes
Maintain and update various informational resources
Responsible for the day-to-day operations of the office, including but not limited to ordering office supplies, maintaining cleanliness of all office areas, preparing shipping packages, dispersing mail, maintaining meeting rooms and their schedules, and coordinating with building management and vendors when necessary
Support the leadership with booking travel, calendar management, and any other administrative support requested
Greet visitors/clients to the office in a positive warm and welcoming professional manner
Primary point of contact for all office activity and direction regarding office procedures and materials
Responsible for managing office workflow and directing inquiries & visitors to the proper department
Performs miscellaneous job-related duties as assigned by Management