Administrative Assistant

Leland Management, Inc•Land O' Lakes, FL

23h•Onsite

About The Position

Leland Management is seeking a part-time Administrative Assistant for an onsite community in the Land O’ Lakes, FL area. Join a company recognized by the Orlando Business Journal as one of Central Florida’s Best Places to Work for 15 consecutive years, including first place in our category. This position offers competitive pay and hands-on experience in community association management. A busy residential homeowners association in Land O’ Lakes is seeking a highly organized and detail-oriented part time Administrative Assistant to provide onsite support to the Community Association Manager. This role is designed to support daily administrative operations, improve office efficiency, assist with compliance management, and support overall community operations and resident relations. The Administrative Assistant will work closely with the onsite manager and play an active role in application processing, compliance support, vendor coordination, inspections, and resident communication.

Requirements

Valid driver’s license, reliable personal vehicle, and current auto insurance; required for community inspections and onsite travel
Proficiency with Microsoft Office, including Word, Excel, and Outlook
Ability to walk the community, stand, bend, lift, and perform onsite inspections
Strong organizational skills, attention to detail, and time management
Clear written and verbal communication skills
Ability to handle confidential and sensitive information appropriately
Ability to manage conflict professionally while communicating rules and policies
Strong customer service skills with a professional demeanor

Nice To Haves

Experience with Caliber property management software
Experience with FrontSteps or similar community portal platforms
Prior HOA, COA, POA, or property management administrative experience
Familiarity with Florida HOA or COA governing documents or Florida Statute 720

Responsibilities

Provide general administrative support for daily office operations
Process homeowner applications, including architectural requests, lease and rental applications, and compliance submissions
Conduct assigned community compliance inspections; training provided
Track, process, and maintain violation notices and compliance records
Respond professionally to resident emails, phone calls, and walk in inquiries
Maintain and update resident accounts, records, and documentation
Assist with board meeting preparation, including agendas, packets, notices, and minutes
Prepare and distribute community communications, email notices, and website updates
Coordinate with vendors for work orders, service requests, scheduling, and follow up
Maintain accurate electronic and paper filing systems
Prepare reports, spreadsheets, tracking logs, and general documentation
Perform light cleaning of office and common work areas as needed
Assist the onsite manager with community projects and other tasks as assigned