Administrative Assistant (Honora)
About The Position
The Administrative Specialist plays a key role in supporting our day-to-day office operations, providing executive support to the Market President, and creating a welcoming experience for every client and family who reaches out to Honora. We are especially seeking candidates who are comfortable working with technology, navigating digital tools and learning new systems quickly. You'll often be the first voice families hear when they're overwhelmed and looking for help. Your warmth, professionalism, and attention to detail will shape their experience from the very first interaction. This role is ideal for a tech-savvy, detail-oriented professional who thrives in a small, mission-driven environment and takes pride in keeping things organized while treating every person with empathy and respect.
Requirements
- 5+ years of administrative experience, or equivalent combination of education and experience
- Proficiency in Microsoft 365 (Outlook, Excel, Word, PowerPoint, SharePoint)
- Comfortable adopting new technology and learning new systems quickly
- Strong written and verbal communication skills
- Experience with video conferencing platforms (Zoom, Microsoft Teams)
- Ability to maintain strict confidentiality and ensure HIPAA compliance
Responsibilities
- Manage the Market President’s calendar, meetings, travel, and expenses
- Handle calls, emails, documents, and file organization
- Track client time and expenses in CareTree
- Coordinate virtual meetings and company event logistics
- Provide occasional personal admin support
- Serve as the first point of contact for prospective clients and partners
- Manage the full intake process, from initial inquiry to signed agreements
- Onboard and offboard clients across systems (CareTree, SharePoint, QuickBooks)
- Ensure HIPAA‑compliant documentation and communication
- Coordinate client communications, appreciation efforts, and satisfaction tracking
- Maintain an organized, stocked office and manage vendor/IT coordination
- Administer CareTree setup, permissions, and reporting
- Process receipts, invoices, and reimbursements
- Support AR, invoicing, and team onboarding/offboarding
- Maintain SOPs and identify process improvements
- Update social media and support email newsletters
- Maintain contact lists and coordinate branded materials
- Support referral partner outreach and event marketing
- Draft simple content for social and email channels
Benefits
- Competitive compensation
- Flexible work schedules and hybrid work opportunities
- Health, dental, and vision insurance
- Professional development support and continuing education reimbursement
- A collaborative, inclusive culture focused on employee well-being and growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
