Administrative Assistant

America Works of New York • Fresno, CA

18h • $23 - $45,320 • Onsite

About The Position

A socially conscious company is seeking an Administrative Assistant to support front desk and administrative duties for a workforce development program. The ideal candidate is highly skilled in computer and organizational skills, has a welcoming and customer service-oriented demeanor, and is passionate about serving underserved and at-risk populations.

Requirements

• Minimum of 4-year degree, recent college grads encouraged to apply
• Must be proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook) and able to learn new software and systems quickly
• Detail-oriented with strong organizational skills
• Strong verbal and written communication skills
• Excellent customer service skills
• Ability to meet deadlines and have a high degree of flexibility to adapt to changing tasks and priorities
• Should be willing to learn other roles and advance, if the opportunity presents itself
• Passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness

Nice To Haves

• Proficiency in Salesforce, Microsoft Teams, and SharePoint preferred

Responsibilities

• Provides administrative support to ensure efficient office operation
• Greets and provides warm welcome as the initial point of contact for all participants, guests, and partners at the office
• Utilizes computer systems (Microsoft Office, Salesforce, etc.) to schedule meetings, send emails, and manage files
• Manages multi-line phone system, screening and prioritizing calls
• Conducts outreach to program participants via phone, email, and mailers
• Assist with maintaining and organizing confidential participant files
• Assist with special projects as needed

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Paid Time Off Package
• 401K Matching After 1 Year
• Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level