Administrative Assistant

ERC Pathlight • Seattle, WA

6h • $21 - $24

About The Position

At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same.
As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.
Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.
Why Join Us
When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always.
Here, your work matters. Your ideas matter. You matter.
If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.
Come build hope. Come save lives. Come grow with us.
Schedule: Mon-Fri
The administrative assistant acts as the initial point of contact within Eating Recovery Center and Pathlight for patients and the public. This includes greeting and assisting patients, families and visitors as well as performing a number of administrative tasks to support the care team.

Requirements

• High School or GED – REQUIRED
• Exceptional professionalism, interpersonal and organizational skills.
• Ability to maintain confidentially and protect confidential information
• Teammates working in a Colorado Residential Child Care facility (RCCF) must: be at least twenty-one (21) years of age or be at least eighteen (18) years of age and work directly under the supervision of a teammate over twenty-one (21) years of age.
• Willingness to travel up to 25% of the time and working occasional nights and weekends.

Nice To Haves

• Bachelors Degree - Healthcare, business or related field (PREFFERED)

Responsibilities

• Greeting/assisting visitors entering the facility: Obtaining signed confidentiality statements, issues vendor badges (if needed) and informs appropriate staff of arrival. Answers phones and directs calls to appropriate person.
• Assisting with patient admissions: admitting the patient in medical records system, adding treatment team members, helping patients register in the portal, scanning admission documents, issuing admission day schedules, uploading appropriate forms, folder prep, print schedules
• Sending welcome emails and other information to patients or families
• Maintaining supply of patient/family binders and discharge packets
• Scheduling meeting spaces
• Ensuring staff breakrooms are stocked, lobby and common areas are tidy
• Overseeing of incoming and outgoing mail/packages
• Coordinating transportation
• Supporting physicians and clinical teams in various capacities which may include scheduling rounds, individual patient appointments, and doctor-to-doctor calls.
• Completing and reviewing admissions forms with the patient during admission, including obtaining Releases of Information.
• Assisting with unit schedules
• Pulling patients on the units for virtual doc appointments, setting up I-Pad (if applicable)
• Assisting with new teammate orientation
• Preparing and submitting patient logs
• Scanning documents into the medical records system

Benefits

• We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career.
• We also recognize that mental health is part of every person’s experience. That’s why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED