Administrative Assistant

ARC Health PartnersCumming, GA
just now$18 - $20Onsite

About The Position

As an Administrative Assistant, you will be a crucial part of the business’s administrative and operational efficiency. Your responsibilities will include a wide range of tasks, from clerical duties to providing support to various departments. Your organizational skills, attention to detail, and ability to maintain a professional and welcoming atmosphere will contribute to the organization's success.

Requirements

  • Previous experience in a mental health setting or healthcare administration is highly desirable.
  • Strong communication and interpersonal skills, with the ability to interact effectively with clients and professionals from diverse backgrounds.
  • Excellent verbal and written communication skills
  • Proven ability to manage multiple tasks and prioritize workload in a fast-paced environment.
  • Excellent organizational skills and attention to detail.
  • Proficiency in Google Suite or Microsoft Office Suite.
  • Flexibility to work at our Alpharetta and Cumming locations based on business need

Nice To Haves

  • Experience with SalesForce a plus.
  • Experience with Advanced MD or similar EHR is required.

Responsibilities

  • Screen incoming calls and emails, providing information and scheduling appointments for new clients.
  • Support with Insurance authorizations and verification of benefits.
  • Manage appointment calendars and ensure efficient scheduling of client sessions.
  • Coordinate with therapists and clients to confirm appointments and manage cancellations or rescheduling requests.
  • Maintain accurate client records and ensure compliance with HIPAA and confidentiality regulations.
  • Manage medical records including scanning/archiving charts.
  • Generate new referral partnerships with healthcare professionals, community organizations, and businesses to expand our network and increase client referrals.
  • Other duties as assigned

Benefits

  • 401(k) retirement plan with employer match up to 4%
  • Comprehensive medical, dental, and vision insurance for employees and eligible dependents
  • HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses
  • Employer-paid life insurance and AD&D coverage
  • Employee Assistance Program (EAP) with confidential mental health and life support resources
  • Generous paid time off and additional paid holidays
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