Admin Assistant/ Customer Service Liaison

Symbii Home Health and Hospice-Layton•Murray, UT

22h

About The Position

The Administrative Assistant is responsible for coordinating and executing on a variety of projects assigned by the Supervisor. Essential Job Functions/Responsibilities Maintains confidentiality of patient information. Manage projects as assigned by the Executive Director Communicates effectively on the telephone with patients, families and staff. Provide support for device users with basic set up and troubleshooting. Maintain business office equipment; assist users with questions, concerns, and problem-solving. Order supplies. Responsible for assisting with audits of patient information. Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Resource Office. Performs other necessary functions/duties as assigned by the Executive Director. Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Program Director, Director of Nursing and/or Administrator. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Requirements

Minimum of high school education; preferably with secretarial and computer background.
General knowledge of spelling, punctuation, grammar, medical records and office procedures.
Basic knowledge of office machines.
Basic knowledge of telephone skills.
Aptitude or computer data entry and use of current software systems.
Ability to establish and maintain effective working relationships.
Ability to meet the public and staff as a positive, friendly and professional representative of the agency.
Effective social interaction, communication and organizational skills and the ability to perform a variety of tasks efficiently.
Personal car for travel and valid driver’s license.
Carry personal auto liability insurance coverage.

Responsibilities

Maintains confidentiality of patient information.
Manage projects as assigned by the Executive Director
Communicates effectively on the telephone with patients, families and staff.
Provide support for device users with basic set up and troubleshooting.
Maintain business office equipment; assist users with questions, concerns, and problem-solving.
Order supplies.
Responsible for assisting with audits of patient information.
Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Resource Office.
Performs other necessary functions/duties as assigned by the Executive Director.
Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Program Director, Director of Nursing and/or Administrator.