Administrative Assistant

Disability Rights California•Los Angeles, CA

9d•$26 - $32•Hybrid

About The Position

Administrative Assistant serves as the primary support to an advocate to enhance the effectiveness of the staff by providing administrative, technical, and reasonable accommodations support. In this position, the administrative assistant will work closely with the advocate to assist with revoicing (listening to the advocate and repeating what they say) and computer navigation. This is an RA support position requiring in-office work in DRC’s downtown Los Angeles office at least one day per week, with additional in-person work as needed for outreach events and RA-related duties.

Requirements

High school diploma or general education degree (GED)
Three (3) or more years of office experience
Proficient use of Microsoft Office 365 such as Microsoft Word, Outlook, Teams, Sharepoint, Excel etc.
Ability to understand and revoice for people with speech disabilities
Ability to efficiently and timely convert PDF and other print documents into accessible format for use by screen reader software.
Knowledge of assistive technology software (screen readers)
Knowledge and familiarity in both existing and emerging software applications.
Excellent interpersonal skills, communication skills, and the ability to collaborate well in a team.
Strong ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs.
Strong attention to detail, organizational skills, and ability to manage time effectively.
Ability to work under pressure to meet deadlines.

Nice To Haves

Bilingual: Able to communicate fluently, read and write.
Experience working in a virtual environment.
Experience working with nonprofit and/or social service agencies.
Contacts with, and/or lived experience within, disability organizations and/or within disability communities.
Contacts with, and/or lived experience within, multi-ethnic organizations and/or within multi-ethnic communities.
Contacts with and/or lived experience within low-income communities.
Experience working with and/or sensitivity to persons with disabilities and/or experience working with and/or sensitivity to persons from multi-ethnic communities.
Life experience as a person with a disability OR direct experience as a caregiver of a family member with a disability.

Responsibilities

Manage various administrative processes.
Case file maintenance, both paper and e-files.
Create and complete documents, correspondence, and forms.
Convert documents for screen reader accessibility.
Calendar, copy, fax, data entry, and process mail, including Docu-Sign.
Communicate with clients, professionals, and others, and direct telephone calls.
Revoice during calls, events, and other work functions, as needed.
Take notes during calls and meetings where the advocate is present.
Assist with computer navigation.
Coordinate meetings and conference calls.
Schedule/calendar client meetings, conference calls, and maintain calendar and due dates for advocate as required.
Coordinate logistics and provide off-site assistance at outreach events.
Provide reasonable accommodation assistance to staff with disabilities.
Prepare and Assemble materials for outreach and training presentations including accessibility, formatting, and proofing.
Participate in outreach activities to minority and underserved communities.
Stay up to date with current accessibility standards.
Communicate with other Practice Groups, Departments, and Units.
Perform other duties as assigned.