Administrative Assistant-Home Health

Pinnacle Career • Orlando, FL

2d • Hybrid

About The Position

Now Hiring:  FT Home Health Administrative Assistant Location: Service the Orlando Branch Office (32827) (This role may become remote) Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most –at home. Pinnacle Home Care, Florida’s largest Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for an Administrative Assistant to join our award-winning team.

Requirements

• High school diploma or equivalent (associate’s degree preferred).
• Proven experience in administrative or office coordination roles, ideally within healthcare or home health.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and willingness to learn industry-specific software.
• Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to work collaboratively with clinical and non-clinical teams.

Responsibilities

• Plan of Care (POC) Management - Verify and maintain accurate care plans and ensure visits are scheduled per protocol.
• Reporting & Documentation - Generate TIC and productivity reports, review daily visit plans and late notes, track recertifications, prepare ALF census and POC reports, and initiate hospital readmission analyses.
• Resumption of Care (ROC) - Monitor and ensure timely completion of ROCs; schedule follow-up and therapy visits as needed.
• PRN Staff Management - Confirm weekly PRN availability and communicate schedule updates.
• On-Call Scheduling - Maintain and distribute the on-call schedule; verify accuracy prior to rotation.
• Orientation & Preceptorship - Coordinate new hire orientation and preceptor assignments; collaborate with CM and Administrator.
• Timecard Oversight - Record and update miscellaneous hours daily.
• Staff Meetings - Manage annual meeting calendar, prepare agendas/minutes, track follow-ups, and coordinate refreshments.
• Supplies & Inventory - Order trunk supplies for new hires, monitor office supply usage, and manage reorders to ensure efficiency.

Benefits

• Growth & Stability : Over two decades as Florida’s largest home health agency.
• Competitive Benefits & Perks : Including an employee referral program where you can earn rewards.
• Recognized Excellence : Ranked as a USA Today Top Workplace.
• Supportive & Fun Culture : Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED