Administrative Assistant

The Salvation Army USA Central Territory • Chicago, IL

15d • $18 - $22 • Onsite

About The Position

The Administrative Assistant provides comprehensive administrative and clerical support to ensure the efficient operation of The Salvation Army’s programs and administrative offices. This position supports Officers, managers, program staff, and community stakeholders while maintaining the highest standards of professionalism, confidentiality, and adherence to The Salvation Army’s mission, policies, and procedures.

Requirements

• High school diploma or GED required; associate degree preferred.
• Minimum of 1–2 years of administrative or office experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and standard office equipment.
• Strong organizational, time-management, and attention-to-detail skills.
• Excellent written and verbal communication skills.
• Ability to maintain strict confidentiality.
• An attention to detail.
• Strong interpersonal and customer service skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and collaboratively in a team environment.
• Commitment to professionalism, integrity, and service.
• A positive attitude and the ability to be flexible in light of changing job situations/priorities.
• Supportive of the mission of The Salvation Army.

Nice To Haves

• Experience working in a nonprofit, social services, or faith-based organization.
• Familiarity with Salvation Army systems, policies, and reporting structures.
• Experience supporting compliance, accreditation, or grant-funded programs.

Responsibilities

• Provide general administrative support including typing, filing, copying, scanning, and data entry.
• Answer and route telephone calls; greet visitors in a courteous, professional manner.
• Maintain calendars, schedule meetings, prepare agendas, and coordinate meeting logistics.
• Draft and prepare correspondence, reports, memoranda, and forms.
• Maintain accurate and organized electronic and physical files in accordance with Salvation Army policies.
• Assist with documentation for audits, accreditation (e.g., CARF), grants, and internal reviews.
• Handle confidential and sensitive information with discretion and integrity.
• Provide administrative assistance to program departments, including data tracking and reporting.
• Assist with volunteer, client, and program documentation as assigned.
• Support special events, meetings, trainings, and community outreach activities.
• Assist with onboarding paperwork, timekeeping, personnel files, and HR documentation.
• Support purchasing requests, invoice processing, and expense documentation.
• Assist with internal systems such as TSAMM, ADP, or other Salvation Army platforms (as applicable).
• Uphold and support The Salvation Army’s Christian mission, values, and code of ethics.
• Interact respectfully and professionally with Officers, employees, volunteers, clients, and the public.
• Comply with all Salvation Army policies, procedures, and confidentiality requirements.
• All other duties as assigned.

Benefits

• The Salvation Army offers a competitive benefit package for eligible employees which may include the following medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees