Administrative Assistant for Home Health- ORLAND PARK, IL
About The Position
We are currently seeking a Permanent, Full-Time scheduler for therapy staffing services office in Orland Park (16616 107th Court 60467) PLEASE ONLY QUALIFYING CANDIDATES APPLY!!! Home health scheduler/Customer Support Specialist . The responsibilities of this position include: Managing large amounts of incoming calls. Providing accurate, valid, and complete information to ensure the highest level of customer satisfaction. Acting as an effective daily liaison between our customers and therapists. Use of multiple computer systems such as , Kinnser as well as our Electronic Medical Records (EMR) therapyBoss system to track, gather information, and/or troubleshoot customer issues in a timely and effective manner. Record details of inquiries, comments, and complaints. Candidate MUST speak English/ Spanish (preferred but not required)
Requirements
- Great personal and organization skills (is a must).
- Excellent Computer Skills.
- Minimum 2 years College Degree.
Nice To Haves
- Bilingual/Spanish speaking (preferred but not required).
- Candidate MUST speak English/ Spanish (preferred but not required)
Responsibilities
- Managing large amounts of incoming calls.
- Providing accurate, valid, and complete information to ensure the highest level of customer satisfaction.
- Acting as an effective daily liaison between our customers and therapists.
- Use of multiple computer systems such as , Kinnser as well as our Electronic Medical Records (EMR) therapyBoss system to track, gather information, and/or troubleshoot customer issues in a timely and effective manner.
- Record details of inquiries, comments, and complaints.
Benefits
- health insurance
- dental insurance
- vision insurance
- life insurance
- retirement plan
- great other benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
