Administrative Assistant - Onsite Downtown Indy

aFit Staffing•Indianapolis, IN

2d•Onsite

About The Position

Receptionist and Constituent Services Representative Indianapolis, IN Residents Only You want to work where you know you are a perfect fit. At aFit, a woman owned (WBE) company based in Indianapolis, we are devoted to being collaborative, honorable, and accountable. Our company provides project-based staffing for government and commercial organizations. To our prospective clients, aFit offers a talented workforce in a team-based environment to produce concrete and reliable outcomes. At aFit, we focus on building strong relationships and keeping the day-to-day flexible in an in-person or remote-enabled environment. aFit Staffing, Inc. is an equal opportunity employer. Please note, this full-time position is in Indianapolis, IN and we do not offer relocation assistance at this time. Description of Duties: The Constituent Services Representative is responsible for communicating the actions of a key Indiana state figure in a customer focused environment.

Requirements

Exceptional written and verbal communications.
Responsible for having a broad understanding of current events.
Detailed knowledge of local, state and federal government.
Keep abreast of state and federal legislation that impacts constituents.
Must be able to work effectively in a fast-paced environment, managing multiple tasks and priorities with accuracy and professionalism.
Previous customer service experience strongly desired.
Proven ability to handle confidential information and documentation with discretion, integrity, and adherence to office policies.
Ability to learn new concepts quickly.
Able to handle stressful situations.
Able to work in a collaborative team environment to obtain the best results.
Work as a topmost trusted partner with aFit and the client.
Approaches challenges with a positive, consultative mindset
Self-starter with the desire to achieve and work with integrity.
Willingness to grow and change through ambiguity.
Learning agility, or the ability to develop new skills.
Open and receptive to feedback to continuously grow.

Responsibilities

Field, manage, and keep detailed records of all constituent communications.
Check guests in for office visits.
Communicate actions of a major IN state figure in a customer focused environment.
Collaborate with the Outreach team to draft letters, certificates, and other official materials.
Maintain a detailed understanding of current state and federal legislation and government agencies.
Prepare briefing materials.
Draft and proofread correspondence.
Organize and maintain filing systems.
Develop and update contact databases
Research projects as assigned by Director.
Other duties assigned.