Administrative Assistant - Appraisal and Environmental Services

Horizon Bank•Columbus, IN

36d

About The Position

Support the day to day operations of the Appraisal Services Department by providing a variety of administrative support activities related to the ordering, receipt, processing, and delivery of valuation and environmental products in accordance with company policies and established Standard Operating Procedures (SOPs). Ensure compliance with state and federal regulations.

Requirements

High school diploma or equivalent with a minimum of 2 years' experience processing equipment, real estate, mortgage, consumer, commercial and/or small business loans.
Specialized knowledge of real estate theory, principles, terminology and collateral valuation methods is strongly preferred.
Knowledge of agency guidelines and industry standards as they relate to mortgage, consumer, commercial and/or small business lending.
Exceptional organization, time management and follow-up skills. Excellent interpersonal skills and ability to communicate effectively with customers, bank employees and outside service providers.
Ability to follow detailed instructions and a wide range of procedures requiring sound judgment.
Ability to perform complex mathematical computations using various business machines and/or computers.
Must have proficient typing and computer skills.
Advanced Excel, Word, Power Point and internet research skills preferred and knowledge of SharePoint and Tableau software would be helpful.
Ability to learn and become proficient in new software.
Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.
Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility.
Able to grasp, move and sort forms and papers.
Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone
Able to remain stationary at a desk for long periods of time
Regularly move about the office to access file cabinets, storage drawers and various office equipment
Occasionally position self to reach heights between floor and 6'

Nice To Haves

College degree in business, finance, real estate, accounting, economics or related field of study preferred.
Specialized knowledge of real estate theory, principles, terminology and collateral valuation methods is strongly preferred.
Advanced Excel, Word, Power Point and internet research skills preferred and knowledge of SharePoint and Tableau software would be helpful.

Responsibilities

Provide general administrative support to the Manager, Appraisal and Environmental Services and Real Estate Valuation Specialists as requested.
Obtain environmental documents and reports from internal and external sources.
Create electronic files and ensure all required documents are contained in the files.
Order internal and external appraisals, appraisal reviews, evaluations, and validations throughout the footprint of the bank.
Create a Scope of Work for new appraisal assignments and obtain competitive bids from appraisers.
Monitor department mailboxes and communicate as necessary with appraisers, environmental professionals, vendors, credit analysts, loan processors, and lenders.
Complete file uploads and distribute completed environmental memos, appraisals, appraisal reviews, evaluations, and validations to appropriate systems and individuals.
Provide technical assistance regarding department selected vendors to appraisers, credit analysts, loan processors, and lenders.
Provide real estate market information to credit analysts, loan processors, and lenders as needed.
Maintain the valuation and environmental department pipeline reports (appraisal, environmental, policy exception); create and distribute reports as scheduled.
Maintain list of reports prepared with frequency and distribution requirements.
Maintain the list of, and file documentation for the approved vendors related to the environmental department.
Report suspicious transactions or unusual occurrences to supervisor.
Perform all work in compliance with established regulations, policies, Standard Operating Procedures (SOPs), and instructions.
Maintain customer confidence and protect bank operations by keeping information private and confidential.
Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks.
Other duties as assigned.