Administrative Assistant (Rockland Street Elderly Housing)
About The Position
WinnCompanies is looking for an Administrative Assistant to join our team at Mission Main Apartments, a 535-unit affordable housing and market community located in Boston, MA. In this role, you will assist with daily administrative procedures and special projects. You will also specialize in handling front-office customer service and communication with residents via phone, email, and in-person. You will also be performing essential administrative tasks like processing work orders, managing files, collecting payments, and maintaining office efficiency by monitoring inventory and ordering supplies. A key part of the communication involves using Knock to track and manage all property inquiries. Please note that the schedule for this position is: Monday through Friday, from 8:30AM to 5:00PM. Additionally, this position offers a pay range of $19.10 - $23.14 per hour, based on experience.
Requirements
- High school diploma or GED equivalent.
- Less than 1 year of relevant work experience in property management or a similar customer service role.
- Excellent organizational and recordkeeping skills.
- Outstanding customer service skills including de-escalation and conflict resolution.
- Superb attention to detail.
- Ability to exercise good judgment and apply initiative.
- Ability to plan, organize, and prioritize work.
Nice To Haves
- Experience in property management industry.
- Ability to speak and read/write in Spanish.
- Proficiency with Microsoft Office applications.
Responsibilities
- Provide office support, including: maintaining files, ordering office supplies, handling incoming and outgoing mail, and facilitating overnight shipping.
- Assist department operations, including: create department check requests, file paid invoices, prepare organizational charts and presentations, book meetings, and set up conference rooms.
- Update property management team on existing or potential problems.
- Provide backup for receptionist and special projects as needed.
Benefits
- Regular full-time US employees are eligible to participate in the following benefits:
- - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- - 401(k) plan options with a company match
- - Various Comprehensive Medical, Dental, & Vision plan options
- - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- - Tuition Reimbursement program and continuous training and development opportunities
- - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- - Flexible and/or Hybrid schedules are available for certain roles
- - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
- - To learn more, visit winnbenefits.com
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
