Administrative Assistant - FSS - Erie
About The Position
As an Administrative Assistant at the Barber National Institute, you will provide essential administrative and clerical support to the Family Focused Services program. You will play a key role in managing financial records, processing documentation, and coordinating services for individuals and families receiving support through county-based funding. This role requires excellent attention to detail, strong organizational skills, and the ability to communicate with a diverse population, including individuals and families with mental health needs. This is a great opportunity for someone who thrives in a detail-oriented, team-based environment and enjoys meaningful work supporting individuals with disabilities and their families.
Requirements
- Must be at least 18 years of age.
- Proficiency with Microsoft Office (Excel, Word, Outlook).
- Strong organizational and communication skills.
- Prior administrative or clerical experience preferred.
- Familiarity with CareLogic database a plus.
- A high level of accuracy and attention to detail in data entry and financial record-keeping.
- Patience, empathy, and professionalism when working with families, including those experiencing stress or emotional, and mental health challenges.
- Strong interpersonal skills and the ability to remain calm and composed in high-pressure or emotionally charged interactions.
- Comfort working with both digital and paper-based systems to support families with limited electronic access.
- Ability to work collaboratively with a team while also taking initiative with minimal supervision.
Nice To Haves
- Familiarity with CareLogic database a plus.
Responsibilities
- Managing and entering client allocation data into the CareLogic systems.
- Processing vouchers and receipts, verifying vendor W-9s, and assisting with check runs for weekly Family Support Services payments.
- Collecting, scanning, and organizing receipts to ensure compliance with funding requirements.
- Entering new referrals, program data, and billing information into databases.
- Responding to calls and emails from families and support coordinators, and sending paper statements when needed.
- Preparing and mailing monthly newsletters and flyers for support groups like Sibsession and Time for Me.
- Updating program and support group information on the Barber National Institute website.
- Assisting with financial tasks such as balancing checking accounts for clients receiving payee services.
- Supporting team meetings by scheduling, preparing agendas, taking minutes, and following up on action items.
- Participating in mail distribution, database updates, and special projects across the service line.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
