About The Position

The Administrative Support Assistant plays a vital role in supporting raters, team leads, and office staff by performing a variety of clerical and administrative tasks. This position is responsible for accurately entering data into customer files, organizing documentation, and assisting with day-to-day operational duties to ensure smooth and efficient workflow across teams.

Requirements

  • Fluency in French and English (written and spoken) – Excellent verbal and written communication skills. Regular interactions with clients outside of Quebec (100%).
  • Strong skills in Microsoft Excel, Word and PowerPoint
  • Strong typing skills.
  • Ability to read spreadsheets, extract information in Excel format, and communicate findings to management team
  • Excellent communication skills.
  • Ability to prioritize daily tasks and promote a positive work environment.

Responsibilities

  • Assist in clerical tasks: information gathering, documentation, photocopying, faxing, splitting, etc
  • Performs data entry/scanning.
  • Completes first screen of B3 (customers’ files), open LVS, etc.
  • Assists raters in general office duties: reports, forms, claims, etc.
  • Answers phone calls from partners and other offices.
  • Operates scanning station for imaging.
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