Administrative Assistant

HSG, LLC

8h•Onsite

About The Position

The Administrative Assistant provides technical, administrative, and clerical support to the Medical Director, clinic staff, and EAP Coordinator, ensuring smooth clinic operations. This role manages credentialing and training programs, coordinates audits and compliance activities, supports reporting and data collection, overseas key programs and system interfaces, and provides front desk and patient support coverage as needed. The duties and responsibilities described in this position description in no way state or imply that these are the only duties performed. This position may require that additional duties and responsibilities be performed. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions

Requirements

Highschool diploma
Certification in Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR).
Strong organizational and planning skills with the ability to manage multiple priorities effectively.
Excellent verbal and written communication skills.
High attention to detail and accuracy in all tasks.
Ability to follow direction and work independently as required.
Proficiency with computers and office software.
Capability to work independently while adhering to specific instructions and procedures.
Demonstrated ability to collaborate and interface professionally with personnel at all levels in a diverse, team-oriented environment.

Responsibilities

Perform general office tasks including filing, phones, scheduling appointments, correspondence, maintaining records, and managing clinic email.
Prepare and edit reports, forms, and presentations.
Collect and distribute meeting minutes and coordinate scheduling of clinic conference rooms.
Assist with special events, projects, and office management tasks including budgeting, personnel records, and payroll.
Provide coverage for NAVO Liaison and Medical Records Specialist as needed.
Verify and maintain staff credentials, training records, and credentialing folders.
Schedule and track staff training and certification, including NASA Multi-Year Training and Exercises.
Compile data for Weekly and Monthly Activity Reports.
Prepare for audits and Requests for Information, including self-assessment audits.
Review and update work instructions, forms, and clinic plans.
Manage the NASA Prescription Safety Glasses Program and coordinate with vendors.
Serve as OWEB and RESTID Coordinator, managing IT interface and medical records documentation.
Act as SSC/NSSC IT Point of Contact for computer, phone, and device requests.
Distribute, collect, and maintain Customer Satisfaction Surveys for clinic.