Administrative Assistant - Paragon Infusion Centers

Elevance Health • Katy, TX

2d • Onsite

About The Position

Administrative Assistant – Paragon Infusion Centers Location: 21927 Clay Road, Suite 900 Katy, TX Clinic Hours: M – F; 8am – 4pm Schedule: Full - Time This role requires associates to work from the posted location full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting. The Administrative Assistant is responsible for overseeing patient check-in, registration, and checkout. How you will make an impact: Processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized.

Requirements

• Requires a HS diploma or equivalent and a minimum of 1 year of lead/supervisory experience in a health care environment; or any combination of education and experience which would provide an equivalent background.
• For Carelon Health business units, satisfactory completion of a Tuberculosis test is a requirement for this position.

Nice To Haves

• Bi-lingual (English/Spanish) preferred.
• Medical office experience preferred.
• Medical insurance knowledge preferred.

Responsibilities

• Listens and responds to patient and/or family members concerns.
• Responds to patient questions and complaints; routes issues to appropriate personnel.
• Analyzes daily administrative operations and utilization of resources.
• Assists in NextGen user issues.
• Ensures proper cash controls are in place and policy and procedures are followed.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees